[Remote] Strategic Account Manager
Note: The job is a remote job and is open to candidates in USA. Alliance Recruiting Resources is seeking a Strategic Account Executive to manage and grow strategic MSP/VMS relationships remotely. This role focuses on improving customer experience, account retention, and business development while serving as a key contact for cross-functional teams.ResponsibilitiesMeet assigned gross profit and KPI goalsBuild and leverage relationships with key decision makersDevelop existing programs and add new onesAlign business development efforts with sales and recruiting strategyBuild and nurture recruiting team relationshipsManage candidate workflow through acceptance to start dateMSP/VMS onboarding & managementOversight of all elements of MSP or VMS programsCustomer service for assigned clientsDay-to-day oversight of key workflows on behalf of ClientFacilitate order management process for MSP clientsInputs and manages open orders in MSP/VMS and ATSFacilitates name clearance process with clientTimesheet management & invoicingSkills5+ Years of Locum Tenens account management at a production desk level3+ Years proven record of accomplishment of and growing MSP/VMSProven track record of high client retention and customer service excellenceLed and managed large projects that interfaced directly with MSP/VMS contacts and coordinated with internal resources to fulfill requestsDemonstrated ability to work efficiently in a fully remote work settingExperience working in a database (CRM, applicant tracking system, etc.) and solid computer skills (MS Outlook, Teams, Word and Excel)Alliance Recruiting Resources staff must reside in one of the following states - CO, GA, FL, KY, MA, MO, MS, NH, TXEducation: College degree preferred but not requiredExperience managing multiple MSP/VMS Locum Tenens relationshipsProcured, negotiated, and secured MSP/VMS service agreementsCross-collaborated with production, support, and management levels to service MSP/VMS servicesBenefitsA Competitive Base Salary with lucrative commission planHealth, Dental, Vision Benefits - •begins 1st of the month after hire date•401K matchUnlimited Time Off Policy – •That’s not a typo!•9 Company HolidaysVolunteer Time Off - •12 hours per quarter!•Virtual & In-person Company GatheringsOpportunity to join our Impact Team or Cares Team (teams focus on opportunities to serve our communities and our employees)Company OverviewAlliance Recruiting Resources is a staffing and recruiting company that provides physician recruiting services. It is a sub-organization of ARR Healthcare. It was founded in 2001, and is headquartered in Dallas, Texas, USA, with a workforce of 51-200 employees. Its website is http://www.alliancerr.com/.