[Remote] Strategic Account Manager

Note: The job is a remote job and is open to candidates in USA. Morpho is a leading Decentralized Finance (DeFi) lending protocol that aims to provide open access to capital. The Strategic Account Manager will own and systematically grow Morpho's most strategic enterprise accounts by building deep executive relationships and architecting multi-product expansion across the Morpho stack.ResponsibilitiesOwn end-to-end relationships with 3 to 5 strategic enterprise accounts — from C-suite executive sponsors to product and engineering teams — acting as the primary touchpoint for account strategy, roadmap alignment, product launches, and mutual OKR planningDesign and lead account expansion strategy across the Morpho product suite for each account, identifying and quantifying 12-month expansion targets in ACV and active loan growth, and sequentially unlocking new product adoptionBuild and run quarterly business reviews: set joint priorities, track adoption metrics such as active loan growth and product penetration, align on mutual expansion roadmaps, and escalate blockersBuild and maintain executive sponsor relationships with customer CFOs, CROs, and Heads of Crypto, and prepare and run the 2 to 4 high-stakes account reviews per quarter attended by Morpho's CEONavigate complex institutional requirements including legal, risk, KYC, compliance, contract terms, indemnification, collateral vetting, and SLA definitions, closing expanded agreements that both sides feel good aboutAct as the strategic customer's voice inside Morpho: partner with Product, Engineering, and Protocol to translate security, compliance, performance, and UX requirements into prioritized roadmap inputs, and run architecture workshops to unblock technical integration frictionSkills6+ years managing strategic enterprise accounts at a category-defining infrastructure or fintech company, with a proven track record of growing individual accounts from initial contract to 5X+ ACV through multi-product expansionStrong executive presence with VP Product, CFO, and CRO at $1B+ companies; fluent in financial outcomes, capital efficiency, risk management, and governance conversationsDeep experience navigating complex enterprise contracts involving governance, regulatory, compliance, and technical clauses — SLAs, indemnification, termination — and reaching commercial outcomes both sides ownTechnical fluency with enterprise systems and blockchain infrastructure: APIs, smart contracts, custody, liquidation, oracle structures. Comfortable following engineering conversations and debugging integration issues alongside product teamsDemonstrated success with multi-product expansion, taking customers from one product to multiple, with tracked net dollar retention of 130%+ preferredComfort operating with institutional crypto counterparties — exchanges, fintech platforms, custodians — and navigating regulatory uncertainty and collateral risk as structural features of the categoryStrong ownership and autonomy — you set account strategy, prioritize your time, and drive outcomes without waiting for process or permissionClear and crisp async communication across time zones and shifting prioritiesTeam-first mindset, low egoHumbleDemonstrated success with multi-product expansion, taking customers from one product to multiple, with tracked net dollar retention of 130%+ preferredBenefitsFair, top-tier compensationReal flexibilityTime together in ParisGreat health coverageSupport to keep learningCompany OverviewMorpho is the most trusted onchain lending network with $10B+ in deposits. It was founded in 2021, and is headquartered in Paris, Ile-de-France, FRA, with a workforce of 51-200 employees. Its website is https://morpho.org.