[Remote] Strategic Account Executive - Ohio (US) - Virtual

Note: The job is a remote job and is open to candidates in USA. Alight Solutions is a company focused on empowering clients to build a healthier and financially secure workforce. They are seeking a Strategic Account Executive who will be responsible for revenue retention, growth, and client satisfaction by fostering executive relationships and enhancing client product engagement.ResponsibilitiesThe Strategic Account Executive ideally has a background in either Benefits or Leaves and will become a generalist in the entire Alight portfolioCollaborates with Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to their clientsRetains clients, maintains sustainable relationships, and understands all of our competitorsAbility to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needsBuilds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight’s offerings and advantages over competitorsDrives renewals and executes end to end expansion within customer basePursues and develops new opportunities, and expansion opportunities at named accountsCreates overall client plan that includes account mapping and renewals, retention, and overall strategic planLeverages strategic customer relationships to deliver growth across multiple relationships (e.g. HR, IT, Finance, Procurement etc.)Proactively communicates successes, opportunities, and account direction to internal leadershipLead high-level discussions at the corporate level of their AccountsDevelops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope managementCollaborates with internal resources (Finance, etc.) to plan at account level pricing strategy, analytics, business review prep & presentationDemonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growthEnsures client satisfaction and continuously monitors ongoing client satisfactionProvide timely and accurate revenue forecasts and reports to inform management’s strategic decision-makingServe as a strategic partner/trusted advisor, understanding client needs to identify how client business goals can best be met and exceeded, and showcasing creative-thinking to establish long-term client trustDevelop full understanding of Alight's product suite, features, value proposition, and differentiating traits vs competitive landscape; display comfort in speaking to Alight's offerings and confidence in accurately identifying product and feature sets that will meet and surpass client needs and performance goalsPrioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn, while achieving client business goals and objectivesDeploy sound bid management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlinesDevelop collaborative relationships with internal commercial and operational teams, e.g. Sales/Delivery; display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goalsEnsures client satisfaction and continuously monitors ongoing client satisfactionSkills10+ years professional Sales/Account Management experience or 10+ years in either Benefits or Leaves experienceExcels in the areas of strategic sales methodology, forecasting accuracy, process and client management leadershipExceptional presentation skills at the C-Suite levelProven Strategic Thought LeaderConsultative strategic seller that can demonstrate valueHighly analytical approach to defining client outcomes and articulating valueAbility to use facts and data to tell a story that leads to revenue growth and retentionAbility to inspire the team and excite the organization to rally behind the strategyMaintains strong content knowledge across entire Alight portfolioProven ability of working under pressure with resilience and tenacityProven ability to be a proactive leaderProven ability to create energy and focus in highly matrixed teamTravel Expectation 25-50% (sometimes on short notice) to support meetings with clientsBenefitsHealth, dental and vision coverages starting Day OneWellbeing programsRetirement plans with contribution matchingGenerous time offParental leaveContinuing educationCareer growth opportunitiesCompany OverviewStrada is a payroll and tech company that offers workforce management with cloud solutions and services for multinational organizations. It was founded in 2018, and is headquartered in The Woodlands, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://stradaglobal.com.