[Remote] Strategic Account Executive, Florida or Georgia

Note: The job is a remote job and is open to candidates in USA. PaceMate® is a pioneering force in cardiac remote monitoring and data management, seeking a Strategic Account Executive responsible for managing high-value partnerships with electrophysiology, cardiology, and heart failure practices. This role focuses on driving account growth, retention, and expansion while collaborating with various teams to ensure strategic outcomes and customer satisfaction.ResponsibilitiesServe as the strategic and executive point of contact for accounts in assigned geographyBuild and maintain trusted relationships with executive, clinical, and operational leadershipCollaborate with Sales, Marketing, Product, Clinical, and Customer Success teams to drive strategic outcomesGain a deep understanding of customer clinical strategy, operational priorities, and business objectivesTranslate operational performance into executive-level insights and ROILead and present Quarterly and Annual Business ReviewsIdentify, position, and close upsell and expansion opportunitiesServe as escalation owner when issues impact clinical trust, executive confidence, or commercial outcomesServe as the lead point of contact for all Key Accounts while building and nurturing trusted, long-lasting relationshipsCollaborate with Sales, marketing, product development and customer success teams to ensure business progressGain a deep understanding of the client’s clinical & business strategy, clinical workflows and needsDevelop tactics that will deliver the most appropriate products or servicesUse of communication skills to present to and influence key stakeholders in the sales processProvides clients with product information, demonstrations, analytics, etcCreate key opinion leaders / reference sites within each current Key Account customer & regionResponsible for both maintaining and growing business in contracted groupsManage expenses within budgetRe-Sign current customers on longer term agreements and contract renewalsActive involvement in weekly and quarterly sales planning processOwn the strategic health, retention, and growth of assigned enterprise accountsMaintain multi-year account plans aligned to customer goals and PaceMate strategyLead Quarterly and Annual Business ReviewsAlign PaceMate solutions to executive priorities and enterprise initiativesDrive Enterprise-wide standardizationDrive expansion through additional clinics, service lines, or offeringsSupport pricing changes and contract renewalsIdentify and develop add-on services opportunitiesLead escalations when operational issues rise to executive or strategic impactPartner with internal teams to drive resolution and recovery plansPhysician relationshipsKOL identification and developmentReference site / references nurturingServe as Executive SponsorAttend Onboardings & Workflow Design MeetingsSet the ongoing business development expectationsSkills3-5 years of experience in complex healthcare account management or healthcare enterprise SaaS3-5 Years of team management in healthcareProven experience owning post-sale revenue, renewals, and expansionStrong executive presence with the ability to engage physicians, administrators, and senior leadersExperience working with hospital systems, IDNs, or large multi-site healthcare organizationsExcellent communication and interpersonal skillsComputer literate with Excel, Word, Adobe, PowerPointSales Management experienceCRM/Cardiology Account Management Experience Required; EP experience strongly preferredBA/BS or Equivalent 4-year Technical DegreeMust have access to stable, reliable internet accessYou must reside within the geography of the territoryYou will be expected to travel between 50% -70% of the time to fully perform your duties and responsibilitiesYou must only work from within the contiguous Unites StatesBenefitsHealth and Prescription coverageDentalVisionLong-Term DisabilityShort-Term DisabilityAD&DFlexible Spending AccountHealthcare Savings Account401k Retirement SavingsDiscount ProgramEmployee Assistance ProgramFinancial Wellness ProgramPaid Time OffIdentity Theft ProtectionLegal InsuranceHospital IndemnityCritical IllnessAccident CoverageCompany OverviewPaceMate is the market-leading, tech-enabled cardiac device monitoring platform serving integrated delivery networks and academic health systems nationwide. It was founded in 2015, and is headquartered in Bradenton, Florida, USA, with a workforce of 201-500 employees. Its website is https://www.pacemate.com/.