[Remote] Staffing Account Manager

Note: The job is a remote job and is open to candidates in USA. Sound Physicians is a nationally respected, physician-led medical group headquartered in Nashville, TN, practicing in over 400 hospitals across 45 states. As a Staffing Account Manager, you will identify and qualify clinicians to support staffing goals, manage temporary labor costs, and build relationships with clinicians and stakeholders.ResponsibilitiesActive ownership in communications with all temporary clinicians to fill gaps on schedules, including confirming shifts and creation of confirmation detail lettersTemp Labor Sourcing and Qualifications ReviewLiaison for temp labor orientations and clinical shifts to build and maintain hospital staffing schedulesAttending all local and regional calls and representing the Staffing Department in a professional mannerPartnering with Echo Recruiters to identify new incoming clinicians as well as maintaining ongoing relationships with active temporary cliniciansDeveloping successful relationships with all internal and external stakeholders and with clinicians to achieve the goals and objectives identified by the customerProviding a consultative approach to removing barriers and identifying solutionsPartnering with field operations to drive down and manage temporary labor costsForecasting, evaluating, and managing clinician roster and benchAuditing staffing success, KPIs, and escalating areas of concern and mitigating riskEnsuring the accuracy of temp payroll and timesheetsTraining and maintaining a dotted line relationship with Practice Coordinators and Managers regarding the staffing functionsManaging 3 Party vendor relationshipsMaintaining an active roster with 4/1 ratio for Open FTE’s and 1 per each FTE in Staffing ModelAccountable for accurate available to schedule dates (ASDs) for the labor you manageEvaluating W2 Contractual Shift Obligations monthlyOn-Call: SAM will handle any staffing emergencies that may arise after business hours, to the best of their abilityManaging SAS Terms/Non-starts/DeactivationsEducating temp labor process for new Practice managers and CoordinatorsMaintaining site schedule needs during periods of PC and PM attritionMonitoring current process to ensure Practice Managers are following processesSME’s of process and technology (Temp Labor process, Shift Admin, Salesforce)Escalating systemic process breaks to Director of OperationsEscalation of process not being followed to Medical Director/RMDPartnering with practice managers to guide them through scheduling best practicesResponsibility for and knowledge of temp labor budget b-i-weekly review of BTR tool and uses to make decisions on forecasting temp labor needsSkillsAbility to interact and communicate with individuals at all levels of organizationAbility to multi-task and prioritize workload in a fast-paced environmentProficiency with Microsoft Office SuiteAssociate's Degree, or an equivalent combination work experience and education1 year experience in a Staffing Consultant positionExpert in the staffing consultant roleScheduling and forecastingOperating, policy and procedureEffective presentation skillsStrong negotiation skillsStrong response timesBenefitsMedical insurance, Dental insurance, and Vision insuranceHealth care and dependent care flexible spending account401(k) retirement savings plan with a company matchPaid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policyTen company-paid holidays per yearA remote-first culture that values flexibility and collaborationOpportunities to grow your career while making a real impactA team that champions inclusivity, innovation, and excellenceCompany OverviewSound Physicians is a physician services organization focused on driving improvements in quality, satisfaction and efficiency. It was founded in 2001, and is headquartered in Tacoma, Washington, USA, with a workforce of 5001-10000 employees. Its website is http://www.soundphysicians.com.