[Remote] Staff Technical Writer

Note: The job is a remote job and is open to candidates in USA. Pinecone is a leading company in knowledge infrastructure for AI at scale, known for its vector database and knowledge engine. The role of Staff Technical Writer involves creating and maintaining documentation for developers and engineers, ensuring clarity and usability in the developer experience.ResponsibilitiesPlan and write documentation for developers, ML engineers, and technical architects of all experience levels: Technical guides, API and client references, walkthroughs, and sample appsContribute to the information architecture and user experience of the developer portalCreate a maintenance and iterative improvement cycle for our documentationCollaborate closely with engineering and product on new feature documentationCollaborate closely with customer success and developer advocates to understand user needs and address them with documentationCollect and use qualitative (eg, user research) and quantitative (eg, analytics) data to help improve the documentation content and user experienceSkillsExperience planning, researching, writing, and editing technical documentation for developers in a startup environmentExperience using and documenting SDKs, APIs, and similar toolsProficiency with static site generators, version control, managing docs as code, OpenAPI, and a docs platform such as Redocly or ReadmeSuperb writing skills with an obsession for clarity, accuracy, and simplicityCuriosity, thoroughness, organization, enthusiasm, and self-directionExperience with databases, machine learning, or search technologiesExperience creating diagrams and video tutorialsBenefitsComprehensive health coverage including medical, dental, vision, and mental health resources401(k) PlanEquity awardFlexible time offPaid parental leaveAnnual Company RetreatWFH Equipment StipendCompany OverviewPinecone develops a vector database that makes it easy to connect company data with generative AI models. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.pinecone.io.Company H1B SponsorshipPinecone has a track record of offering H1B sponsorships, with 3 in 2025, 4 in 2024, 5 in 2023, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.