[Remote] Staff Technical Program Manager, Site Reliability Engineering

Note: The job is a remote job and is open to candidates in USA. MongoDB is a leading data platform company empowering customers to innovate at speed. They are seeking a Staff Technical Program Manager for Site Reliability Engineering to partner with SRE leaders and engineers to scale the platform and enhance production reliability practices.ResponsibilitiesDrive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on timeStrengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvementLead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team effortsBuild Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independentlySkills8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teamsProven track record leading large-scale, cross-team platform initiatives through ambiguity and changeStrong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs)Skilled at shaping roadmaps and managing dependenciesAble to query and interpret metrics, logs, or other data sources to inform decisions and communicate riskExcellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executivesLow-ego, highly collaborative, and motivated by ownership of hard problems end to endHands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting)Prior experience working with or alongside SRE teamsBackground in large-scale cloud infrastructure or platform engineeringFamiliarity with MongoDB Atlas or other modern cloud database platformsBenefitsEquityParticipation in the employee stock purchase programFlexible paid time off20 weeks fully-paid gender-neutral parental leaveFertility and adoption assistance401(k) planMental health counselingAccess to transgender-inclusive health insurance coverageHealth benefits offeringsCompany OverviewMongoDB is a global database software company offering NoSQL, cloud database, and AI-ready data platform. It was founded in 2007, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is https://www.mongodb.com.Company H1B SponsorshipMongoDB has a track record of offering H1B sponsorships, with 15 in 2026, 153 in 2025, 149 in 2024, 133 in 2023, 79 in 2022, 51 in 2021, 30 in 2020. Please note that this does not guarantee sponsorship for this specific role.