[Remote] Staff Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. As a Staff Technical Program Manager for Stord Labs, you will own the operational backbone of a high-velocity innovation program, ensuring that ideas move seamlessly from hypothesis to physical testing to scalable deployment across Stord’s fulfillment network.ResponsibilitiesOwn and govern the end-to-end experimentation pipeline. Ensure every initiative begins with a clearly defined hypothesis, measurable success criteria, and structured evaluation framework. Enforce disciplined kill/scale decisions based on performance outcomesServe as the primary integration point between the five-person Stord Labs team and broader enterprise stakeholders, including product, engineering, operations leadership, and warehouse operations teams executing physical workflowsFacilitate decision-making between operations and product leadership to transition validated technologies from lab environments into live production pilots and eventually enterprise-scale deploymentOwn and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluationsCoordinate technical and operational engagement with frontier AI organizations, robotics providers, and academic institutions (including partners such as Georgia Tech) to test and validate next-generation logistics capabilitiesOversee integration testing across third-party automation systems, internal software platforms, human operators, and Stord’s WMS/OMS ecosystemDevelop structured deployment frameworks and operational playbooks to ensure successful translation of validated lab innovations (e.g., co-mingled inventory strategies, multi-pass picking, predictive replenishment) into production environmentsPartner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovationsCoordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rolloutSkillsBachelor's degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery rolesDemonstrated experience managing hardware/software integration programs in operational or logistics environmentsStrong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operationsProven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership developmentStrong execution discipline across agile, sprint-based, or similar iterative delivery methodologiesPrior experience in innovation labs, R&D environments, or advanced manufacturing/automation programsFamiliarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS)Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecastingCompany OverviewStord provides commerce enablement software and logistics services for e-commerce and omnichannel brands. It was founded in 2015, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://www.stord.com.Company H1B SponsorshipStord has a track record of offering H1B sponsorships, with 2 in 2026, 5 in 2025, 4 in 2024, 2 in 2023, 7 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.