[Remote] Staff Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. Coupang is an American technology company and one of the fastest-growing retail companies, aiming to disrupt the commerce industry. The Staff Technical Program Manager will be responsible for the end-to-end delivery and execution of company-wide projects, focusing on product and service definition, functional design, and engineering execution with a strong customer focus.ResponsibilitiesWork closely with members of multiple business & Engineering teams to help define, streamline, design and analysis data to build business requirements and then work with engineering teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC)Strong functional & technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying dataShould be able to dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services & cloud platform and help increase productivity & efficiency or every Engineer & system in the companySolid Platform, Web services, API technologies experienceStrong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reachOwn, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of successOwn and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance & adoptionCreates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year visionShould be able to come up with scenarios and business requirements by analyzing data and business needsExcellent cross-group collaboration and communication skillsStrong problem-solving skills, analytical capabilities, and attention to detailStrong cultural change management experienceIdentify, Propose and Implement ongoing data strategy and drive data quality improvementsEstablishes, enables and improves systems to manage product feedback from customers to resolve issuesReviews and contributes to ecosystem designSkillsBachelor's degree and 8+ years of Engineering Program Management experience in managing feature teams and designing large-scale or complex technical initiatives on shared Platform for Web & Web services, API, Data analyticsMinimum of 5 Years in Platform, Web design, API that are used by internal & external teamsFlexible, agile and fast learnerStrong functional & technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying dataShould be able to dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services & cloud platform and help increase productivity & efficiency or every Engineer & system in the companySolid Platform, Web services, API technologies experienceStrong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reachOwn, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of successOwn and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance & adoptionCreates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year visionShould be able to come up with scenarios and business requirements by analyzing data and business needsExcellent cross-group collaboration and communication skillsStrong problem-solving skills, analytical capabilities, and attention to detailStrong cultural change management experienceIdentify, Propose and Implement ongoing data strategy and drive data quality improvementsEstablishes, enables and improves systems to manage product feedback from customers to resolve issuesReviews and contributes to ecosystem designOutstanding verbal and written communicationExcellent cross-group collaboration and communication skillsDemonstrated virtual team leadership capabilitiesKnowledge or experience agile development methodologies (i.e. Scrum)People management experienceBenefitsAnnual bonus is 0-20% of the base salaryMedical/Dental/Vision/Life, AD&D insuranceFlexible Spending Accounts (FSA) & Health Savings Account (HSA)Long-term/Short-term DisabilityEmployee Assistance Program (EAP) program401K Plan with Company Match12 Public HolidaysPaid Parental leavePre-tax commuter benefitsCompany OverviewCoupang is an e-commerce platform that offers a wide variety of products, including apparel, electronics, and home goods. It was founded in 2010, and is headquartered in Seoul, Seoul-t'ukpyolsi, KOR, with a workforce of 10001+ employees. Its website is https://m.coupang.com.Company H1B SponsorshipCoupang has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.