[Remote] Staff Software Engineer - Trust & Safety (Remote)

Note: The job is a remote job and is open to candidates in USA. Rula is a remote-first company dedicated to improving mental health care. They are seeking a Staff Software Engineer to lead the Trust & Safety Engineering team, focusing on building robust systems that ensure trust and safety for users and workflows.ResponsibilitiesServe as the chief architect of our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies across both internal and external-facing users and workflowsLead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to investigate and mitigate threats like fraud, billing anomalies, and credential abuseEstablish a brand-new engineering domain from the ground up, mentor senior engineers, and build scalable systems that directly protect a vital mental health ecosystemSkills8+ years of experience1+ years working on Trust & Safety systems anywhere1+ years experience helping to form a new team from scratchExperience working on cross-functional teams to bridge the gap between technical and non-technical groupsFullstack experience building modern database-backed (sql/no-sql) web applicationsExperience with microservice developmentExperience mentoring others, reviewing architectures, and establishing design patternsExperience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenanceExperience working on highly complex projects with a focus on achieving sustainable resultsStart-up experienceExperience developing SaaS applications using the Amazon Web Services (AWS) cloud platformPrevious experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)Experience with 'on-call', ability to deep dive complex issues and drive them to resolution independentlyExperience with NodeJs, Typescript, KafkaBenefits100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United StatesComprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA401(k) plan access: Start saving for your futureGenerous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fosteringEmployee Assistance Program (EAP): Supporting your mental and physical healthQuarterly department stipend: Fun team-building activities or in-person gatheringsCommunity and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for allHome office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expensesWellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipendCompany OverviewRula is a leading company in the behavioral healthcare space, with a mission to make mental healthcare work for everyone. It was founded in 2019, and is headquartered in Los Angeles, California, USA, with a workforce of 501-1000 employees. Its website is https://www.rula.com.