[Remote] Staff Software Engineer - Platform, SysEng | USA | Remote

Note: The job is a remote job and is open to candidates in USA. Grafana Labs, the company behind the open observability cloud, is seeking a Staff Software Engineer for their Platform SysEng squad. This role focuses on improving the performance and scalability of Grafana Cloud's observability platform while collaborating with engineering teams to enhance infrastructure and reliability.ResponsibilitiesWe are hiring for the Platform SysEng squadCurrently, SysEng is working across engineering with a goal of reducing new region build timelines to meet customer demandsWe’re part of a Platform Engineering group that manages infrastructure for the teams that are building some of the most cherished tools - Grafana, Mimir, Loki, Tempo, Pyroscope to name a fewSkillsProven delivery of large distributed systems. Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impactDemonstrable experience in system design. Deep understanding of tradeoffs around latency, consistency, availability, scaling and costHands-on cloud and platform experience. Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthyReliability and performance ownership. Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-endExcellent coding and design skills. You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate wellComfort with AI-assisted development. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team's workflowInfluence without authority. Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environmentStrong communicator. Clear written and verbal communication that works across engineers and non-technical stakeholdersYou've worked in or on open source, or other community-based projects previously. At Grafana Labs, 'OSS is in our DNA'Familiarity with Kubernetes scheduling and projects like KarpenterTerraform and/or Crossplane experience. We have mixed usage - each has its strengthsExperience with Tanka and/or JsonnetBenefitsBenefits include equity, bonus (if applicable) and other benefits listed here.All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.Transparent Communication – Expect open decision-making and regular company-wide updates.Innovation-Driven – Autonomy and support to ship great work and try new things.Open Source Roots – Built on community-driven values that shape how we work.Empowered Teams – High trust, low ego culture that values outcomes over optics.Career Growth Pathways – Defined opportunities to grow and develop your career.Approachable Leadership – Transparent execs who are involved, visible, and human.Passionate People – Join a team of smart, supportive folks who care deeply about what they do.In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.We will comply with local legislation where applicable.You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).Company OverviewGrafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://grafana.com.Company H1B SponsorshipGrafana Labs has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.