[Remote] Staff Software Engineer, Patient Experience

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Pomelo Care is the national leader in evidence-based healthcare for women and children, delivering personalized clinical interventions. The Staff Software Engineer on the Patient Experience team will lead the technical direction for mobile development and patient-facing apps, enhancing patient engagement and retention throughout their care journey.ResponsibilitiesLead the technical direction for our mobile development strategy and patient-facing apps, shaping how tens of thousands of patients experience PomeloRapidly prototype and ship features in our patient mobile and web apps alongside design and product, using AI tools to move fast and test ideas that meaningfully improve engagement and retentionHelp steer product direction for how we support and retain patients in their critical first month with Pomelo, when the window to affect outcomes is widestTalk directly to patients and partner with product, design, and clinical teams to turn real needs into real featuresMentor and grow junior engineers, raising the bar for the whole teamSet the technical standards, architecture patterns, and development practices that our patient-facing products are built onSkillsDeep experience building and shipping consumer or patient-facing products, whether mobile, web, or bothServed as a technical lead on a team, setting architecture direction and mentoring other engineersStrong opinions, loosely held, about how to build great user experiencesComfortable working across the full stack and moving quickly in a startup environmentKeeping up with trends in LLM coding agents to multiply engineering impactEnjoy collaborating closely with product and design, not just executing on specsExperience with React Native or cross-platform mobile frameworksExperience building products in healthcare, wellness, or other high-trust consumer domainsWorked on engagement, retention, or onboarding flows and understand what makes users stick aroundPrior experience with AI/ML or building agent-based systemsBenefitsCompetitive healthcare benefitsGenerous equity compensationUnlimited vacationMembership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)Company OverviewPomelo Care is a health technology company that develops evidence-based healthcare solutions for women and children. It was founded in 2021, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://pomelocare.com.

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