[Remote] Staff Software Engineer, Backend (Grader)

Note: The job is a remote job and is open to candidates in USA. Owner is an AI-native system designed to help local business owners, particularly in the restaurant industry, succeed online. The Staff Software Engineer will own the backend services and data pipelines for Grader, a product that provides restaurant health reports, ensuring scalability and reliability as the product evolves.ResponsibilitiesOwn the backend services and data pipelines that power Grader scans end-to-end — from ingesting third-party presence signals (Google, Yelp, menus, LLM GEO signals) to serving results reliably at scaleHarden the platform before expansion — reduce latency, increase uptime, and build the observability and alerting layer the team needs to confidently scale Grader into new scoring dimensionsEstablish platform foundations — shared abstractions, operational runbooks, and architectural patterns that reduce toil and give other engineers a reliable base to build onPartner closely with PLG product and the AI Agents team as Grader evolves into a broader AI-powered tool for restaurant ownersSkills7+ years, with meaningful time owning backend services in productionExperience building and operating data pipelines, third-party integrations, and async processing systems at scaleProven track record improving system reliability — observability, alerting, incident reduction, and making operational health a team habitExperience at a product-focused startup or scale-up where you owned systems end-to-endHigh degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of your teamworkStrong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problemsBenefitsA generous pre-IPO equity packageComprehensive health coverageWork from anywhere (remote-first workplace)Unlimited PTO - plus extra fun perks!Company OverviewWe're building AI that every local business owner will use to succeed, starting with restaurants. owner.com/builders-wanted It was founded in 2018, and is headquartered in Palo Alto, California, USA, with a workforce of 501-1000 employees. Its website is https://owner.com.Company H1B SponsorshipOwner.com has a track record of offering H1B sponsorships, with 4 in 2025, 1 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.