[Remote] Staff Software Engineer, Agents

Note: The job is a remote job and is open to candidates in USA. Flock is dedicated to building technology that enhances community safety and privacy. They are seeking a Staff Software Engineer, Agents to develop AI-powered investigative products, focusing on a conversational investigative agent that aids law enforcement in solving cases more efficiently.ResponsibilitiesOwn ambiguous, high-impact technical problems end to endInfluence architecture across teamsServe as a multiplier for engineers building AI-powered customer experiences at FlockShip production systems, improve agent reliability through testing and evals, build infrastructure for faster iteration, and design backend systems that allow AI products to safely and reliably operate on top of Flock’s large-scale data platformTake end-to-end ownership of a meaningful area of the Nightshift agent architectureHave a significant architectural improvement designed, vetted, and underwayImprove the team’s ability to reproduce, evaluate, debug, and safely ship changes to agent behaviorCreate patterns, libraries, workflows, or platform capabilities that other teams at Flock can use to build AI-powered product experiencesMultiply the team through technical leadership, design reviews, pairing, PR reviews, and architecture input that persists beyond your direct involvementServe as a credible technical voice with customers and internal stakeholders, translating between real investigative workflows and engineering directionSkillsStrong backend/software engineering fundamentalsExperience shipping production code and customer-facing products at scaleExperience with LLMs, AI systems, and agentic workflows in productionFamiliarity with tools like LangChain, CrewAI, OpenAI SDK, or Claude Agents SDKStrong product and customer mindsetComfortable working in ambiguity and startup-style environmentsExperience with cloud infrastructure, databases, and backend systemsStrong collaboration, ownership, and communication skillsAbility to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employmentRAG systemsMulti-agent systemsVoice agentsAI evals and reliability testingAWS, Kubernetes, ClickHouse, WebSockets/WebRTCBenefitsOffers EquityFlexible PTO: We offer non-accrual PTO, plus 11 company holidays.Fully-paid [health benefits](https://drive.google.com/file/d/1ZJtOz4awU9zcMeAtDbiha9Z2Oze1LRDH/view?usp=sharing) plan for employees: including Medical, Dental, and Vision and an HSA match.Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.Fertility & Family Benefits: We have partnered with [Maven](https://www.mavenclinic.com/), a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.Caregiver Support: We have partnered with [Cariloop](https://www.cariloop.com/) to provide our employees with caregiver supportCarta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.WFH Stipend: $150 per month to cover the costs of working from home.Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.Home Office Stipend: A one-time $750 to help you create your dream office.Company OverviewFlock Safety is the leading public safety platform designed to help communities prevent and reduce crime, not just respond to it. It was founded in 2017, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://www.flocksafety.com.Company H1B SponsorshipFlock has a track record of offering H1B sponsorships, with 1 in 2024, 2 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.