[Remote] Staff Software Engineer, Agentic AI

Note: The job is a remote job and is open to candidates in USA. RVO Health is a new healthcare platform focused on building relationships with people throughout their health and wellness journey. They are seeking a Staff AI Engineer to design and build AI Assistants that automate workflows and integrate with enterprise tools, ensuring production-grade systems that enhance internal operations.ResponsibilitiesDesign, build, and iterate on AI Assistants integrated with enterprise tools including Jira, Slack, and internal data sourcesDevelop and maintain prompt engineering frameworks, evaluation pipelines, and feedback loops to continuously improve assistant quality and reliabilityBuild and maintain APIs, backend services, and integrations that connect AI capabilities to the tools teams already useCollaborate with AI Ops, security, and platform engineering teams to ensure systems are production-grade, secure, and observableContribute to a repeatable framework for building new AI Assistants as the program expandsEvaluate new models, tools, and libraries and make informed recommendations on when and how to adopt themIdentify and mitigate risks related to AI outputs, data handling, and responsible useContribute to technical documentation, runbooks, and onboarding materials that help the team scale what gets builtSkillsBachelor's degree in computer science, a related field, or equivalent professional experience4+ years of software engineering experience, with at least 1 year focused on building with AI and/or creating LLM-powered applicationsHands-on experience with LLM APIs (OpenAI, Anthropic, or similar) and the practical realities of prompt engineering at scaleExperience leveraging Claude Code for agentic codingExperience integrating with third-party APIs and enterprise tools (Jira, Slack, or similar platforms is a plus)Understanding of software engineering fundamentals: version control, testing, CI/CD, and code reviewStrong communication skills and the ability to work with non-technical stakeholders to understand workflows and translate them into technical requirementsBenefitsHealth Insurance Coverage (medical, dental, and vision)Life InsuranceShort and Long-Term Disability InsuranceFlexible Spending AccountsPaid Time OffHoliday Pay401(k) with matchEmployee Assistance ProgramPaid Parental Bonding Benefit ProgramPharmacy BenefitsIncome Protection PlansPet Services PlansMental Health SupportWellness CoachingHSA- Health Savings AccountCommuter BenefitsGym & Fitness Center Discount ProgramMedical, dental and vision coveragePaid time offLife insuranceDisability coverageEmployee assistance program401(k) planPaid parental leave programCompany OverviewRVO Health develops, operates and manages various health care focused brands and companies. It was founded in 2022, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://rvohealth.com/.