[Remote] Staff Software Engineer

Note: The job is a remote job and is open to candidates in USA. Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. They are seeking a Staff Software Engineer to drive architecture, reliability, and developer experience across their stack while partnering with various teams to deliver scalable solutions.ResponsibilitiesEstablish and socialize a clear technical direction for our core Rails + React systems (architecture, data, and reliability)Reduce mean time to resolution (MTTR) and incident recurrence through improved observability and root‑cause fixesLead 2–3 high‑impact, cross‑functional projects from design through launch and iterationMaterially improve developer experience (DX) via tooling, CI/CD, and AI‑assisted workflows—measurably reducing cycle time and manual toilMentor engineers across the team; help level up design reviews, code quality, and system thinkingOwn architecture and technical design for complex initiatives across the Rails + React stack, balancing pragmatism with long‑term maintainabilityBreak down ambiguous product and platform problems into clear technical plans, milestones, and trade‑offsEvolve our system boundaries (services, modules, contracts) as the product and team scaleDefine standards for code quality, testing, observability, and performance—and ensure they are applied consistently across teamsMake thoughtful build‑vs‑buy decisions and introduce new technologies where they create real leveragePartner closely with Product, Design, Operations, and Clinical teams to turn business goals into resilient, scalable solutionsLead end‑to‑end delivery for critical projects: discovery, design reviews, implementation, rollout, and post‑launch iterationBalance short‑term feature delivery with longer‑term platform investments (e.g., refactors, migrations, performance and reliability work)Communicate clearly with technical and non‑technical stakeholders, including risks, trade‑offs, and timelinesMentor senior and mid‑level engineers through design reviews, pairing, and thoughtful feedbackModel excellent engineering practices: clear RFCs, high‑quality PRs, testable designs, and crisp incident write‑upsHelp shape our engineering culture: pragmatic, kind, direct, and oriented around outcomes rather than toolsContribute to hiring and onboarding by participating in interviews, improving our interview loops, and helping new teammates ramp quicklySkills10+ years of professional experience building and operating production web applications, including substantial time at a Senior/Lead levelDeep hands‑on experience with Ruby on Rails and React (or very similar frameworks), including APIs, background jobs, data modeling, and performance tuningStrong system design and architecture skills: modularization, data modeling, scaling strategies, and trade‑off analysisProven track record leading complex, cross‑functional projects—from ambiguous requirements to successful production rolloutExperience owning production systems: incident response, root‑cause analysis, and designing durable fixesComfortable working in fast‑paced, product‑driven environments with iterative delivery and tight feedback loopsExcellent written and verbal communication skills; able to explain technical concepts clearly to non‑engineers and drive alignmentExperience in telehealth, healthcare, or other regulated domains, with awareness of secure data handling and privacy requirementsExperience with Next.js and modern front-end performance techniques (SSR, ISR, code‑splitting, image optimization)Familiarity with modern testing approaches and toolsPrior experience in a Staff or Principal Engineer role, or as a Lead Engineer responsible for technical direction and mentoringHands‑on use of AI‑assisted development tools (Cursor, Claude Code, Open AI, modern LLMs) to improve velocity, quality, and reliability—not just autocompleteExperience improving developer experience (DX): build tooling, CI/CD pipelines, repo structure, and documentationCompany OverviewRugiet helps men take back their health, with clinically-backed treatments for ED, hair loss, weight management, TRT, and more, delivered through a seamless digital experience. It was founded in 2020, and is headquartered in Austin, Texas, US, with a workforce of 51-200 employees. Its website is https://www.rugiet.com.