[Remote] Staff Product Manager, Engagement & Monetization

Note: The job is a remote job and is open to candidates in USA. ZenBusiness is a company dedicated to helping entrepreneurs launch and run their businesses. They are seeking a Staff Product Manager to enhance the logged-in customer experience by driving engagement and product usage through a unified product roadmap for their web and native applications.ResponsibilitiesDefine and drive the product roadmap for the logged-in Web & native app experiences, focused on engagement depth, repeat usage, and in-app monetizationPartner with our Velo team to bring our AI business guide to the center of our logged in experience, leveraging the unique capabilities of our agentic platform to do more for our business ownersCollaborate closely with the product managers who own our individual products — formations, compliance, marketing, and fintech — to bring the best of each into a single, coherent customer experienceIdentify and run experiments to lift core engagement, retention, and product-attachment metricsWork cross-functionally with design, engineering, and marketing to execute against that visionDrive activation across our product suite by directly leading activation initiatives and equipping other PMs with the tools to drive activation themselves. If a customer paid for it, your job is to get them to use itDrive higher activation and usage of our key formations, compliance, marketing, and fintech products by surfacing the right capability at the right momentIncrease awareness and attachment of our highest-value products through thoughtful CTAs, cross-sell sequencing, and upsell entry points — without compromising the customer experienceUse experimentation and customer data to find friction in the purchase funnel and optimize conversion at every stepAct as the primary Product point of contact across product marketing, customer success, finance, and other teams that contribute to increasing customer attach rate and retentionUse AI across the product lifecycle — research, ideation, prototyping, experiment design — with tools like Claude, Lovable, v0, and Replit as your default mode of working, not a one-offPrototype your high-potential ideas and put them in front of real customers or internal users for rapid feedback and iterationContribute to our product features that create real customer value — with the judgment to know where AI deepens the experience vs. where it's a distractionSkills6+ years of product management experience, with at least 2 years at a Staff or senior PM levelProven track record owning mobile app products (iOS and/or Android) — you understand the platform, the patterns, and how to drive engagement on native surfacesDemonstrated ability to design unified experiences across multiple products and partner closely with other PMs to make the whole greater than the sum of its partsExperience designing self-serve customer experiences with thoughtful escalation paths to human supportStrong instincts around monetization — you know how to position products, write CTAs, structure purchase flows, and find the friction that kills conversionExperience working across web and native apps simultaneously; you think in customer journeys, not platformsStrong collaborator with design and engineering; you can drive decisions without authorityComfortable in ambiguity — this role requires you to set direction, not execute someone else's roadmapBonus: experience with AI-powered product features, SMB or subscription products, or growth experimentationBenefitsMedical, vision, dental, disability, and life insuranceParental and military leaveEmployee assistance program401k + matchAnnual bonusPet insuranceRSUsPaid parking10 paid holidaysCompany OverviewZenBusiness empowers entrepreneurs with AI tools, expert guidance & compliance support to start, run, and grow their business confidently. It was founded in 2017, and is headquartered in Austin, Texas, USA, with a workforce of 501-1000 employees. Its website is https://www.zenbusiness.com.Company H1B SponsorshipZenBusiness has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.