[Remote] Staff Product Designer, AI Search

Note: The job is a remote job and is open to candidates in USA. Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are seeking a Staff Product Designer to join our growing Product Design team, where you'll lead strategy and end-to-end experience design for AI Search and drive how we design AI experiences across all of Clio.ResponsibilitiesOwn end-to-end experience design for AI Search, from discovery and opportunity framing through prototyping, validation, and high-quality executionDefine the interaction models, patterns, and guardrails for AI experiences across Clio, establishing the foundational design language that product teams build onBuild deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisionsShape a compelling long-term experience vision for your problem space, bringing others along through storytelling and collaborative thinkingRaise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences that push beyond “good enough.”Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scopeHelp teams navigate ambiguity and make strong decisions through facilitation, decision framing, and proactive cross-functional collaborationMentor and elevate other designers through constructive critique, coaching, and role-modelling strategic thinking and bar-raising craftPartner with the product design manager of your portfolio to uphold the quality and craft of design in your product areaContribute to design culture and org-wide initiatives through Staff-level forums and leadership beyond your immediate portfolioSkills8+ years of Product Design experience, B2B SaaS experience is preferred, but not requiredExpertise designing AI-powered products end-to-end, with a strong understanding of how models work, where they fail, and how to design experiences that are honest about bothProven experience establishing AI design patterns and principles that scale across teams, not just shipping one-off AI featuresExperience working closely with AI/ML teams to shape product directionProven ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market)Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systemsProven track record of shipping high-quality work that solves customer problems and moves key product metricsStrong product judgment and business acumen — able to connect customer needs to strategy, metrics, and roadmap decisionsDeep mastery of UX craft, including complex interaction design, information architecture, usability, and visual designAdvanced customer-centric practice, able to lead discovery and align multiple teams around customer needs and opportunitiesProven systems thinking — able to design reusable frameworks and patterns that scale across teams and productsExcellent presentation and storytelling skillsSkilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguityStrong cross-functional partner who drives execution across teams and workstreamsExperience mentoring peersBackground working on AI platform or infrastructure products, not just AI featuresPrior work on platform teams, with a track record of influencing how other designers build and shipBenefitsCompetitive, equitable salary with top-tier health benefits, dental, and vision insuranceHybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.Flexible time off policy, with an encouraged 20 days off per year.$2000 annual counseling benefitRRSP matching and RESP contributionClioversary recognition program with special acknowledgement at 3, 5, 7, and 10 yearsCompany OverviewClio provides cloud-based legal practice management software, helping law firms manage cases, billing, and client relationships. It was founded in 2008, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 1001-5000 employees. Its website is https://www.clio.com.