[Remote] Staff Platform Engineer (Pacific Time Zone)

Note: The job is a remote job and is open to candidates in USA. Komodo Health is on a mission to reduce the global burden of disease by utilizing smarter data use. They are seeking a Staff Platform Engineer to lead the technical direction of their core control plane, ensuring the platform is reliable, secure, and cost-efficient while collaborating with cross-functional teams to enhance onboarding and platform accessibility.ResponsibilitiesDeveloped a deep understanding of the platform, our internal/external customers, and how KMC, Connector, and App Builder fit into Komodo’s product ecosystemOwned and delivered at least one major subscription service initiative (for example, My Subscriptions enhancements, self-service SAML SSO, or new admin workflows), improving time-to-onboard and operator efficiency for internal teamsBecame the go-to technical owner of core platform contracts (APIs, data models, events, and RBAC patterns) for subscription services and related platform workflows, reducing integration friction and ambiguity for downstream product teamsArchitected and deployed custom MCP (Model Context Protocol) tooling and autonomous agents, enabling seamless data interoperability between internal systems and AI models to automate complex platform engineering tasksContributed to the development of secure, reliable API endpoints and platform services, solving key development and deployment challenges to make platform infrastructure highly reliable, easy to maintain, and cost-effectiveDefined and improved monitoring, alerting, and observability for platform services and actively participated in the on-call rotation to support production systemsActed as the escalation point for complex, cross-system incidents touching KMC, Connector, and App Builder, combining fast triage with deeper investigation to protect customer experience and platform reliabilityCollaborated effectively with cross-functional teams (solution architects, forward-deployed engineers, customer success, and product) to support new feature rollouts and integrate authentication services with various APIs and external systemsImplemented measures to enhance developer experience, such as well-documented code, clear API documentation, efficient debugging tools, and the adoption of AI-powered development and operations workflows (e.g., Cursor, Claude, and Gemini) that measurably improved developer productivity and reduced MTTR for the Platform teamSkillsExpert-level backend engineering experience (Python + FastAPI preferred) building and operating APIs and microservices at scale, with strong debugging and technical troubleshooting skillsProven track record designing and evolving core platform primitives (e.g., authentication/authorization, orgs/accounts, subscriptions, or similar control-plane systems) in a multi-tenant SaaS environmentProfound experience with AWS core services and the ability to architect secure, scalable, and cost-efficient solutions from high-level requirementsFamiliarity with modern data platforms and workflow tools (e.g., Snowflake, Airflow, Spark) and an understanding of how to design for observability (metrics, logs, traces, events) across complex distributed systemsAbility to design solutions that thoughtfully balance non-functional concerns such as performance, cost, maintainability, reliability, and developer experienceDemonstrated ability to drive complex, cross-team projects to completion, mentor other engineers, and collaborate effectively with product managers, data scientists, and customer-facing teamsComfort leveraging AI tools (e.g., Cursor, ChatGPT, Gemini) and interest in integrating LLM-based workflows into the SDLC to improve engineering velocity and qualityExperience with AWS preferred. AWS cloud infrastructure certification is a plusExperience with data privacy concerns such as HIPAA or GDPRWorking knowledge of data modeling and storage across relational (PostgreSQL), NoSQL (DynamoDB, Redis), and MPP databases (Snowflake, Redshift)Prior experience in platform or infrastructure teams supporting internal and external developers, including SDKs, CLIs, and self-service toolingExperience working with cross-functional teams and with other customer-facing teamsPassion! We hope you are passionate about our mission and technologyOwnership! We hope you own your work, be accountable, and push it through the finish line. We hope you treat yourself as a cofounder and do not hesitate to share any idea that helps KomodoExpertise! We do not need you to know everything, but we hope you have deep knowledge in at least one area and can start contributing quickly. And we would love to learn from you in your area(s) of expertise as wellBenefitsPerformance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or planEquity awardsComprehensive health, dental, and vision insuranceFlexible time off and holidays401(k) with company matchDisability insurance and life insuranceLeaves of absence in accordance with applicable state and local laws and regulations and company policyHybrid work model with hubs in San Francisco, New York City, and ChicagoSome roles can be performed from anywhere in the countryCompany OverviewKomodo Health is an IT firm that specializes in data engineering, life sciences, artificial intelligence, and machine intelligence services. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.komodohealth.com/.Company H1B SponsorshipKomodo Health has a track record of offering H1B sponsorships, with 1 in 2026, 15 in 2025, 17 in 2024, 13 in 2023, 24 in 2022, 21 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.