[Remote] Staff Growth Product Designer, Cross Activation

Note: The job is a remote job and is open to candidates in USA. Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Staff Growth Product Designer will lead the strategy and execution of activation, onboarding, and early lifecycle experiences across the Superhuman suite, collaborating with various teams to enhance user engagement and adoption.ResponsibilitiesDesign impactful onboarding, activation, and engagement experiences that help users discover and adopt features across the Superhuman suitePartner cross-functionally with Product, Engineering, Marketing, Research, and Analytics to identify growth opportunities and deliver customer-centric solutionsDefine and execute experiments that guide users toward meaningful “aha” moments, from early concepts and prototypes through polished, high-fidelity designsUse qualitative and quantitative insights to improve feature discovery, habit formation, retention, and overall customer engagementHelp shape the strategy and roadmap for cross-product activation initiatives, ensuring experiences feel cohesive across Grammarly, Coda, and MailCreate interaction patterns that balance power, simplicity, and approachability across complex and AI-assisted workflowsCollaborate closely with product and engineering teams to deliver high-quality, on-brand experiences that drive measurable business impactContribute to and elevate the culture of design craft through feedback, mentorship, collaboration, and a consistently high bar for qualityStay ahead of industry trends and emerging technologies, exploring how AI can create more intuitive, delightful, and effective customer experiencesSkills7+ years of experience in product design, with at least 3+ years focused on growth, onboarding, activation, engagement, or lifecycle experiencesStrong portfolio demonstrating excellence across interaction design, visual design, prototyping, typography, layout, and systems thinkingExperience designing and running product experiments that balance customer needs with business goals and measurable outcomesProven ability to collaborate cross-functionally with Product, Engineering, Marketing, Research, and Analytics teamsStrong communication and storytelling skills, with the ability to clearly articulate design rationale, strategy, and tradeoffsDemonstrated ability to navigate ambiguity, bring clarity to complex problems, and adapt quickly as new insights emergeDeep empathy for users and a strong understanding of customer behavior, motivation, and emotional experienceHigh level of craft and attention to detail, with a passion for creating premium, thoughtful product experiencesSelf-directed and proactive, with the ability to manage multiple priorities and move quickly in fast-paced environmentsEnthusiasm for AI-native products and workflows, with curiosity about how AI can improve both customer experiences and team productivityExperience with monetization, upgrade flows, or team growth experiences is a plusBenefitsExcellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)Disability and life insurance options401(k) and RRSP matchingPaid parental leave20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick timeGenerous stipends (including those for caregiving, pet care, wellness, your home office, and more)Annual professional development budget and opportunitiesCompany OverviewSuperpowers, everywhere you work. Mail, Docs, and AI that work in every app and tab. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://superhuman.com.