[Remote] Staff Data Scientist

Note: The job is a remote job and is open to candidates in USA. Twilio is shaping the future of communications by delivering innovative solutions to businesses and empowering developers worldwide. The Staff Data Scientist role focuses on driving growth through data science initiatives, optimizing revenue strategies, and bridging complex data with actionable business outcomes.ResponsibilitiesTranslate business objectives into a data science roadmap that prioritizes high-LTV (Lifetime Value) growthDig into the science of our self-service funnel and graduation to Sales to uncover optimization opportunities, diagnose issues, and provide actionable recommendations through data productsIdentify leading indicators of revenue and build data science models that surface high potential opportunitiesServe as a key technical advisor to GTM leadership across Sales and MarketingBuild extensive knowledge of user behavior, the customer purchase and usage experience, and our lead funnel to inform data science solutionsDevelop sophisticated recommendation engines that identify "next-best-action" opportunities within our existing customer base, ensuring sales and marketing engagement the right person at the right timeBuild robust frameworks to measure the incremental impact of your data products, moving beyond simple correlation to prove true ROILeverage machine learning and generative AI capabilities to support Product-led-growth (PLG) initiativesPartner with Data Engineering to define the long-term roadmap for GTM data architecture, ensuring high-fidelity 'source of truth' data for signals like product-qualified leads (PQLs)Oversee the seamless integration of data products into the daily workflows of stakeholders, ensuring insights are delivered where they work (Slack, CRM, Wiki/Docs, Tableau, email, etc.)Create documentation, dashboards, reports, and executive summaries for your data productsPartner with Sales, Marketing, Enterprise Technology, Product, and Ops teams to bring relevant data science products to lifeSkills7+ years in Data Science/ML, with a proven track record in a GTM or Growth environment (SaaS experience preferred)5+ years of experience with Applied Statistics/Machine Learning or experimentation (i.e. A/B testing) in an industry settingExpert-level proficiency in Python/R, SQL, and modern ML frameworks (Scikit-learn, XGBoost, PyTorch, or TensorFlow)Experience deploying models into production environments and building scalable data pipelines (Airflow, dbt, Spark)Experience initiating and driving projects which leverage Generative AI capabilities to drive productivity and efficiency, preferably in a product or technology organizationStrong understanding of GTM metrics: CAC, LTV, ARR, ARPU, Pipeline Velocity, Lead-to-Close ratios, etcThe ability to explain a gradient-boosted tree to a Sales Director and a business strategy to a Data Engineer with equal clarityA degree in a quantitative field (e.g. statistics, mathematics, physics, econometrics, or computer science)Masters preferred but not required5+ years of experience doing quantitative analysis at a technology company, consulting firm, investment bank, or product management firmBenefitsCompetitive payGenerous time offAmple parental and wellness leaveHealthcareA retirement savings programHealth care insurance401(k) retirement accountPaid sick timePaid personal time offPaid parental leaveCompany OverviewTwilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.Company H1B SponsorshipTwilio has a track record of offering H1B sponsorships, with 12 in 2026, 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.