[Remote] Staff AI Operations Engineer / Builder
Note: The job is a remote job and is open to candidates in USA. Yahoo is a leading consumer email platform with over 200 million monthly users, currently undergoing a transformation to become AI-native. They are seeking a Staff AI Operations Engineer to architect and implement AI-driven operational systems that enhance productivity and streamline workflows across the organization.ResponsibilitiesArchitect and deploy full-stack internal AI products, from secure backend LLM integrations and agentic workflow orchestration to responsive frontend operating interfacesDefine the foundational engineering patterns, guardrails, and platform architectures for reliability, data permissions, enterprise privacy, and observability across all internal AI systemsEstablish automated LLM evaluation (Evals), output validation frameworks, and human-in-the-loop validation flows to proactively mitigate inaccuracies or hallucinations in operational systemsIncorporate state-of-the-art developer frameworksâincluding AWS Bedrock, Vertex AI, and advanced orchestration patternsâto abstract operational workflows into reusable API layersDesign, deploy, and continuously optimize multi-agent orchestrations and retrieval-augmented generation (RAG) pipelines that ingest contextual product metadata to synthesize real-time business contextCollaborate horizontally with Product, Engineering, Design, and Executive leadership to map physical organizational processes into autonomous workflows, serving as the technical authority on internal AI capabilitiesMentor and uplevel adjacent engineering, product, and operational squads on prompt engineering, structured LLM interactions, and automated workflow adoptionTurn highly ambiguous, fragmented data sources (e.g., Jira trackers, Google Workspace documents, analytics dashboards) into structured, queryable knowledge networksSkills8+ years of software engineering, product management, technical systems-building, or platform architecture experience with a focus on full-stack application developmentProfessional experience designing, implementing, and evaluating LLM-backed applications, multi-agent frameworks, RAG architectures, or automated internal operations systemsDeep familiarity with production-grade AI development platforms (e.g., AWS Bedrock, Vertex AI) and modern coding assistants (e.g., Cursor, Claude Code) to accelerate software delivery cyclesDemonstrated experience building custom API integrations with enterprise platforms (such as Jira, Confluence, and Google Workspace) to automate manual processesHigh-agency ownership with a proven track record of delivering architectural strategy and shipping complex, operational platforms in highly ambiguous environmentsStrong proficiency in modern software engineering stacks, including Python, TypeScript, React, Node.js, and relational/non-relational data systemsExcellent written and verbal communication skills, with experience presenting complex technical architectures directly to senior stakeholdersExperience deploying and tuning open-source agentic frameworks or managing large-scale internal copilot environmentsExperience in Product Operations, Business Operations, Strategy, or Technical Program Management within high-scale consumer tech organizationsStrong background in cloud infrastructure, data pipelining (SQL, ETL processes), and secure enterprise access control managementCommitment to continuous learning, technological experimentation, and optimizing organizational systems through automationBenefitsIncentive compensation opportunities in the form of discretionary annual bonus or commissionsHealthcareA great 401kBackup childcareEducation stipendsFlexible hybrid work options that our employees love11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcomeCompany OverviewYahoo is a technology and media company that serves users through its portfolio of digital platforms, products, and services. It is a sub-organization of Verizon Media. It was founded in 1994, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.yahoo.com.Company H1B SponsorshipYahoo has a track record of offering H1B sponsorships, with 197 in 2023, 646 in 2022, 381 in 2021, 463 in 2020. Please note that this does not guarantee sponsorship for this specific role.