[Remote] Staff AI Engineer - Grafana Ops, AI/ML | USA | Remote

Note: The job is a remote job and is open to candidates in USA. Grafana Labs, the company behind the open observability cloud, is seeking a Staff AI Engineer to help develop AI-driven features for their observability tools. The role involves building high-performance AI solutions, collaborating with cross-functional teams, and taking ownership of projects to enhance user experience and incident management.ResponsibilitiesBuild and deliver AI solutions: Take ownership of developing high-performance AI features to help users detect, triage, and resolve incidents using observability data and toolsRapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasksCollaborate cross-functionally: Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflowsUtilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflowsEffective communication: You'll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teamsOwnership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflowsSkillsExperience with LLMs, prompt engineering, and building applications powered by GenAIProven track record of delivering software that made it into production and is actively used by usersExposure to working in cloud-native environments (e.g., AWS, Google Cloud Platform, Azure)Experience using observability tools to understand and troubleshoot system behaviorExperience building or working with agent frameworks or multi-agent workflowsExperience with infrastructure / devops related tooling: Kubernetes, Docker, Terraform or similar for deploymentsFamiliarity with model fine-tuning techniquesExperience building observability toolingBenefitsBenefits include equity, bonus (if applicable) and other benefits listed here.All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally.100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment.Transparent Communication - Expect open decision-making and regular company-wide updates.Innovation-Driven - Autonomy and support to ship great work and try new things.Open Source Roots - Built on community-driven values that shape how we work.Empowered Teams - High trust, low ego culture that values outcomes over optics.Career Growth Pathways - Defined opportunities to grow and develop your career.Approachable Leadership - Transparent execs who are involved, visible, and human.Passionate People - Join a team of smart, supportive folks who care deeply about what they do.In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it.Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.You'll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).Company OverviewDice is a job-searching platform for technology professionals. It is a sub-organization of DHI Group. It was founded in 1990, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is http://www.dice.com.Company H1B SponsorshipDice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.