[Remote] Staff AI Engineer

Note: The job is a remote job and is open to candidates in USA. Veeam Software is the Data and AI Trust Company, specializing in ensuring data and AI are secure and resilient. The Staff AI Engineer will design and own production AI systems, leading technical decisions on agentic workflows and threat detection while mentoring peers and collaborating with product teams.ResponsibilitiesLead agentic AI development, including multi-agent orchestration patterns, agent-to-agent protocols, and reliable tool use at production scaleOwn prompt engineering and evaluation workflows including structured outputs, hallucination reduction, and behavioral consistencyBuild and own MCP server infrastructure that exposes backup data to AI agents via the Model Context Protocol, enforcing tenant-aware RBAC, query constraints, and safe tool boundariesDefine AI quality benchmarks for retrieval relevance, summarization accuracy, and agent reliability, and drive systematic improvements through eval-driven iterationChampion security and safety in AI systems, including adversarial prompt hardening, jailbreak resistance, data boundary enforcement, and OWASP LLM Top 10 awarenessTune AI workflows for performance, cost, latency, and observability across billions of documents in global regionsMentor engineers on the team, raise the technical bar, and contribute to architecture reviews and design decisionsSkillsProven experience integrating AI/ML services and APIs into production backend systems, including APIs, async pipelines, and cloud infrastructure, treating models and inference endpoints as components in a larger service architectureHands-on experience shipping LLM-powered capabilities end to end, such as embeddings pipelines, RAG, summarization, or LLM-powered assistants, with a strong understanding of failure modesExperience designing and operating multi-step agentic workflows with real tool use, including strategies for reliability, observability, and recoveryWorking knowledge of Model Context Protocol (MCP), including building MCP servers, designing tool exposure contracts, or integrating MCP into agent workflowsExperience with prompt engineering and evaluation including structured outputs, hallucination reduction, evals frameworks, and LLM observability toolingExperience building multi-tenant systems with data boundary enforcement, tenant-aware access controls, and LLM safety guardrailsFamiliarity with authentication and authorization patterns including OAuth 2.0, OIDC, JWT, and API key management in cloud backend systemsExperience integrating with enterprise identity providers such as Azure AD / Entra ID or OktaFamiliarity with AI governance concepts including data access policies, audit trails, or agent guardrail frameworksBackground working with heterogeneous, multilingual, or large-scale enterprise data environmentsExperience with adversarial prompt hardening and OWASP LLM Top 10 security patternsBenefitsUnlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam CaresPaid parental leave: 8 weeks for all parents, 16 weeks for birthing parentsMedical, dental, and vision coverage starting on your first dayMental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program401(k) retirement plan with company matching contributionsFertility, adoption, and surrogacy support through Maven, plus paid volunteer timeAirVet: 24/7 virtual veterinary care at no costLegal services, identity protection, and supplemental health insurance optionsTax-advantaged spending accounts for healthcare, dependent care, and commutingOpportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of LearningCompany OverviewVeeam provides data resilience and data management solutions for cloud, virtual, and physical environments. It was founded in 2006, and is headquartered in Columbus, Ohio, USA, with a workforce of 5001-10000 employees. Its website is http://www.veeam.com.Company H1B SponsorshipVeeam Software has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.