[Remote] Sr. Workforce Capacity Analyst
Note: The job is a remote job and is open to candidates in USA. AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs. The Sr. Workforce Capacity Analyst supports workforce planning, capacity management, operational reporting, and strategic workforce initiatives across pharmacy operations, providing actionable insights to improve staffing and operational performance.ResponsibilitiesSupport workforce planning activities through development and maintenance of staffing models, forecasts, and capacity analysesAnalyze staffing gaps, labor utilization, hiring plans, transfers, and workforce trendsAssist with monthly, quarterly, and annual workforce planning processesValidate workforce assumptions and ensure planning models accurately reflect operational needsMonitor staffing performance against budgeted and planned targetsDevelop, maintain, and automate recurring workforce and operational reportingProduce analyses that identify trends, risks, opportunities, and performance driversCreate dashboards, scorecards, and visualizations to support operational and leadership decision-makingEnsure data accuracy and integrity across workforce planning and reporting processesSupport ad hoc reporting and analytical requests from operational leadershipIdentify opportunities to streamline reporting, improve efficiency, and reduce manual effortDevelop and maintain automated reporting tools and analytical solutionsDocument processes, methodologies, and reporting standardsPartner with technology and operational teams to improve access to workforce and operational dataSupport workforce planning and analytical activities related to operational initiatives, growth strategies, patient conversions, and business transitionsAssist with project tracking, readiness assessments, staffing analyses, and implementation planningProvide analytical support for special projects and organizational prioritiesCoordinate data collection, validation, and reporting for cross-functional initiativesServe as a trusted analytical resource for Workforce Capacity Management and operational leadershipPresent findings and recommendations in a clear and concise mannerCollaborate effectively across departments to support workforce and operational objectivesDemonstrate ownership, accountability, and responsiveness in support of business needsSkillsHigh school diploma/GED required3+ years of experience in workforce planning, business analytics, operations analytics, reporting, or a related analytical roleAdvanced proficiency in Microsoft Excel, including pivot tables, complex formulas, data analysis, and reportingStrong analytical, problem-solving, and organizational skillsAbility to manage multiple priorities and deadlines in a fast-paced environmentStrong written and verbal communication skillsBachelor's degree in Business, Analytics, Finance, Mathematics, Statistics, Operations Management, Information Systems, or a related fieldExperience with Power BI, Tableau, SQL, or other reporting and visualization toolsExperience with automation and workflow tools such as Microsoft Power Automate, Power Apps, or similar technologiesExperience in healthcare, pharmacy operations, call center operations, or other high-volume operational environmentsKnowledge of workforce planning, forecasting, capacity management, or labor analytics, supporting operational or executive reporting processesBenefitsAnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays.Medical, dental and vision coverage are effective 1st of the month following date of hireCompany OverviewAnewHealth is a pharmacy care that enhances healthcare outcomes by offering an assortment of solutions, comprising full pharmacy services. It was founded in 2023, and is headquartered in Wauwatosa, Wisconsin, USA, with a workforce of 1001-5000 employees. Its website is https://anewhealthrx.com.