[Remote] Sr. Technical Product Manager

Note: The job is a remote job and is open to candidates in USA. Route is a leading post-purchase platform for modern ecommerce, dedicated to enhancing the customer experience after checkout. As a Sr. Technical Product Manager, you will lead a team focused on backend technology, driving architectural decisions and ensuring reliable systems that improve customer experiences.ResponsibilitiesOwn the team’s roadmap end-to-end across backend platform systems, APIs, and data infrastructure, balancing reliability, platform enablement, and new capability developmentPartner closely with engineering leadership to shape architectural direction, including API design, schema governance, and event-driven system patternsDrive prioritization across cross-functional platform requests, helping establish scalable, durable solutions rather than one-off implementationsCollaborate with data and analytics teams to support warehouse and infrastructure needs, including decisions around event structures, identifiers, and data emission strategyLead product coordination during incident response, helping drive prioritization and decision-making when critical systems are impactedCreate clear technical documentation, including PRDs and architectural decision records, to support long-term system scalability and maintainabilityTranslate complex technical concepts and platform investments into clear business impact for cross-functional and executive stakeholdersNavigate complex tradeoffs across scalability, speed, reliability, and long-term platform health in a fast-moving environmentContribute to a collaborative team culture through thoughtful communication, strong technical judgment, and a long-term mindset focused on building sustainable systemsSkills5+ years of product management experience, including significant experience in technical or platform-focused PM roles supporting backend systems, APIs, data infrastructure, or distributed systemsStrong technical fluency in backend architecture concepts such as event-driven systems, API design and versioning, schema evolution, idempotency, eventual consistency, and distributed system reliabilityExperience partnering closely with engineering teams on high-scale event ingestion, processing systems, or platform infrastructure with an understanding of operational and scalability tradeoffsExperience supporting or partnering with data engineering organizations on data platform initiatives, including familiarity with modern warehouse and transformation tooling such as Snowflake, Databricks, dbt, or similar technologiesStrong SQL skills with the ability to independently investigate data quality, integrity, and reporting questionsExperience leading or supporting platform teams that serve internal product or engineering teams, including roadmap intake, prioritization, API contracts, SLA management, and balancing standardization with business needsDemonstrated success driving reliability, scalability, or technical debt initiatives that improved platform performance, reduced operational burden, or strengthened system stabilityAbility to communicate complex technical concepts clearly across technical and non-technical audiencesComfortable navigating ambiguity, influencing cross-functional stakeholders, and making thoughtful tradeoff decisions in a fast-moving environmentBachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experiencePrior engineering experience is a plusBenefitsWe offer to pay 95% - 100% of your health insurance premiums for you and your familyRemote or hybrid work arrangementsUnlimited PTO401k matchingFormalized growth opportunitiesLearning & developmentDEI programs & eventsAll Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreementSome roles may also be eligible for overtime payCompany OverviewRoute Academy is a future-focused tech education provider and talent accelerator committed to equipping individuals with the practical skills, mindset, and real-world experience needed to thrive in the ever-evolving digital economy. It was founded in 2012, and is headquartered in Cairo, Cairo, EG, with a workforce of 201-500 employees. Its website is https://www.routeegypt.com/.Company H1B SponsorshipRoute has a track record of offering H1B sponsorships, with 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.