[Remote] Sr. Solutions Consultant
Note: The job is a remote job and is open to candidates in USA. Fundraise Up is a global fundraising platform that simplifies the donation process for nonprofits. As a Sr. Solutions Consultant, you will act as a technical advisor, collaborating with various teams to tailor solutions for clients and ensure a smooth evaluation process of the platform.ResponsibilitiesPartner with account executives throughout the sales cycle as the primary presales resource, providing deep product expertise and solution guidanceConduct technical discovery sessions to understand client requirements, integration needs, and business objectivesDesign and present tailored product demonstrations and tailored solutions that address specific client pain points and use casesRespond to technical questions and objections, articulating complex concepts in clear, business-relevant language to both technical and non-technical audiencesDevelop solution architectures, data mapping, and integration plans with third-party platforms (e.g., Salesforce, HubSpot, Stripe, PayPal, Zapier)Support RFP/RFI responses, ensuring technical accuracy and compliance with standards such as PCI and GDPRGather and relay client feedback to Solution Architecture and Product teams, contributing to product enhancements and roadmap decisionsStay current on fundraising technology trends, industry best practices, and competitor offeringsProvide technical enablement and training to the Sales team, sharing insights and best practicesFoster strong relationships with prospects and customers, ensuring technical satisfaction throughout the sales processAt Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operateSkills5+ years in a solutions consulting, sales engineering, or technical consulting role within SaaS, fintech, or nonprofit technology sectorsFamiliarity with APIs, webhooks, data integration, data mapping, technical scoping, and cloud-based platformsExperience working with Enterprise customers with large ARRDemonstrated ability to translate customer requirements into compelling technical solutions and communicate value effectivelyExperience with CRM, payment, and marketing automation integrations (Salesforce, HubSpot, Stripe, PayPal, Zapier)Familiarity with compliance frameworks (GDPR, PCI DSS) and best practices for data security and privacyExcellent presentation, communication, and storytelling skills; able to engage both technical and executive stakeholdersAnalytical mindset with strong problem-solving, critical thinking, and adaptability skillsTeam-oriented with a collaborative approach to working with cross-functional teamsBachelor's degreeExperience in the nonprofit sector or with fundraising technology is highly desirableBackground in delivering technical workshops, training sessions, or product enablementTrack record of supporting successful SaaS sales cycles in high-growth environmentsExperience with website conversion A/B testingBenefitsHealth, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.FSA and HSA Spending Account.20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.401(k) plan with company match.100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).Generous home office stipend to support your remote workspace.Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).Charitable giving program and paid volunteer time off with registered non-profits.Company OverviewFundraise Up is an online donation platform that helps nonprofits engage donors and increase revenue. It was founded in 2017, and is headquartered in Brooklyn, New York, USA, with a workforce of 201-500 employees. Its website is https://fundraiseup.com.