[Remote] Sr. Software Engineer - Applied AI

Note: The job is a remote job and is open to candidates in USA. GEICO is seeking an experienced Sr. Software Engineer to join their Unified Communications Service Engineering group and lead the development of cutting-edge AI product development. This role focuses on designing, developing, and deploying core consumer experiences that leverage AI to drive business transformation.ResponsibilitiesIdentify AI opportunities: Evaluate and prioritize opportunities to automate business processes using AI, intelligent workflows, and agent-based systemsDesign and ship applied AI solutions: Architect, build, and deploy AI solutions for high-value workflows including automation, document intelligence, decision support, and intelligent assistantsBuild agentic workflows: Design and implement AI agents and agentic workflows that orchestrate tools, APIs, reasoning steps, and business logic to automate complex processes at scaleOwn production systems: Develop services that meet high standards for scalability, resilience, performance, security, and availabilityLeverage knowledge graphs: Use knowledge graphs to enhance reasoning, entity relationships, context retrieval, and multi-step workflowsPartner across functions: Collaborate with product, engineering, operations, and analytics partners to co-create scalable AI solutions and translate business needs into robust technical designsMentor and upskill others: Coach engineers and scientists in AI, LLMs, and agentic workflow design through pairing, reviews, and architectural guidanceDrive innovation: Explore new models, frameworks, and reasoning techniques and apply them thoughtfully to real-world challengesInfluence architecture: Provide technical guidance on architecture, experimentation, and deployment within and across teamsExperiment and evaluate rigorously: Run end-to-end experimentation, including hypothesis definition, measurement, validation, and iterative improvement in production environmentsModel best practices: Establish and promote engineering best practices for reliability, interpretability, safety, governance, and monitoring of production AI systemsSkills5+ years of professional software engineering or applied machine learning experience, including 1+ years working with Generative AI or LLM-based systems in productionStrong experience with Python and modern AI frameworks such as LangChain, LangGraph, LangSmith, LlamaIndex, Hugging Face, and OpenAI or Anthropic APIsDemonstrated experience designing, building, and operating production AI systems, including agentic workflows and intelligent automation featuresProven track record building scalable, resilient, secure, and maintainable systems that run reliably in productionStrong understanding of agent architectures, workflow orchestration, retrieval-augmented generation, vector databases, and knowledge graph integrationAbility to work deeply with engineers, product managers, and domain experts to co-create solutionsExperience mentoring engineers and helping others grow in AI, LLM, and agent-based system designHistory of delivering measurable business outcomes with AI solutionsStrong competency in distributed systems, service design, performance optimization, and reliability engineeringExperience building domain-tuned LLMs, vector reasoning techniques, or specialized retrieval architecturesExperience in insurance, financial services, or other regulated industriesExperience deploying AI components in Java ecosystems (e.g., Spring AI, LangChain4j, Embabel)Background in document intelligence, fraud or anomaly detection, or complex ontology and knowledge graph designFamiliarity with AI safety practices, evaluation frameworks, monitoring, and regulatory complianceAbility to clearly communicate complex technical topics to senior leadership and non-technical stakeholdersBenefitsComprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.Company OverviewGEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway. It was founded in 1936, and is headquartered in Chase, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.geico.com.