[Remote] Sr Software Engineer, AI Experience

Note: The job is a remote job and is open to candidates in USA. Vivint is a company focused on creating personalized AI experiences for households. They are seeking a Senior AI Experience Engineer to design and build systems that enhance personalization and recommendations based on user behavior and context.ResponsibilitiesDesign and build personalization, recommendation, ranking, retrieval, candidate-generation, and re-ranking systemsDevelop household, user, device, event, and context representations using behavioral signals, embeddings, feedback, and product telemetryBuild feedback loops from searches, dismissals, saves, notification engagement, customer actions, and product usagePartner with Agentic AI and AI Platform teams to connect short-term context, long-term memory, retrieval, and personalizationDesign experiments with Product and Analytics, including A/B tests, holdouts, interleaving experiments, contextual bandits, multi-armed bandits, or causal measurement where appropriateDeploy and monitor production recommendation systems with attention to latency, reliability, cost, privacy, and customer trustSkillsBachelor's degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 5+ years of professional experience in software development, applied science, or ML engineering; orMaster's degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 2+ years of professional experience in software development, applied science, or ML engineeringExperience with ranking, retrieval, recommendation, personalization, or learning-to-rank systemsStrong Python, SQL, data engineering, and production ML skillsExperience with embeddings, behavioral datasets, online/offline evaluation, and experimentationExperience deploying ML systems into production with CI/CD and monitoringStrong communication skills and ability to partner with product, analytics, design, and engineering teamsExperience with collaborative filtering, content-based recommendations, two-tower models, sequence models, or deep learning recommendersExperience with feature stores, vector retrieval, model serving, contextual bandits, or reinforcement learningExperience optimizing engagement, retention, click stream, notification relevance, customer satisfaction, or conversion metricsExperience with GenAI recommenders, RAG, AI memory, or agentic personalizationExperience with smart home, IoT, security, energy, mobile, or device telemetry dataBenefitsPaid holidays and flexible paid time awayEmployee/Friends/Family DiscountsMedical/dental/vision/life coverage & 24/7 Medical Hotline401(k) + Employer MatchEmployee Resource GroupsAnnual bonusShort- and long-term incentivesProgram-specific awardsBenefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accountsCompany OverviewVivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support. It was founded in 1999, and is headquartered in Provo, Utah, USA, with a workforce of 10001+ employees. Its website is http://www.vivint.com.Company H1B SponsorshipVivint has a track record of offering H1B sponsorships, with 10 in 2025, 20 in 2024, 19 in 2023, 26 in 2022, 20 in 2021, 24 in 2020. Please note that this does not guarantee sponsorship for this specific role.