[Remote] Sr. Software Engineer

Note: The job is a remote job and is open to candidates in USA. L.L.Bean is looking for a Senior Software Engineer to join their IS Team. This role involves supporting digital commerce, customer experience, and marketing technology platforms by partnering with business stakeholders, designing solutions, and troubleshooting complex issues to enhance customer and business outcomes.ResponsibilitiesPartner with business teams to gather requirements, evaluate options, and deliver technology solutions that support business objectivesDesign, configure, test, implement, and support application enhancements and integrationsServe as a primary support resource for digital commerce, marketing, customer service, and international business applicationsTroubleshoot production issues, perform root cause analysis, and coordinate resolution efforts with internal teams and vendorsMonitor application performance, integrations, and data flows to ensure system reliability and operational stabilitySupport project delivery activities including solution design, testing, deployment, and post-implementation supportAnalyze data, application performance, and business processes to identify improvement opportunitiesMaintain system documentation, support procedures, and knowledge resourcesParticipate in on-call support and incident management activitiesOther related duties as assigned or as opportunities for growth ariseSkillsBachelor's degree in Computer Science, Information Systems, or related field5+ years of experience in systems analysis, application support, software implementation, or enterprise application developmentStrong analytical, troubleshooting, and problem-solving skillsExperience supporting customer-facing applications and integrated enterprise systemsAbility to communicate effectively with technical and non-technical stakeholdersProven ability to manage multiple priorities and work independently in a fast-paced environmentSalesforce Service CloudSalesforce Marketing Cloud (SFMC)Salesforce Commerce Cloud (SFCC)APIs and system integrations (Apigee preferred)SQL and data analysisECOM, Analytics, Testing, Reporting and Marketing tools (Splunk, Postman, GA4, Tealium, Tableau, Feedonomics, etc.)Company OverviewL.L.Bean and outdoor lovers everywhere. It was founded in 1912, and is headquartered in Freeport, Maine, USA, with a workforce of 1001-5000 employees. Its website is http://www.llbean.com/.Company H1B SponsorshipL.L.Bean has a track record of offering H1B sponsorships, with 3 in 2026, 6 in 2025, 10 in 2023, 6 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.