[Remote] Sr Salesforce Financial Services Cloud Administrator (Remote)

Note: The job is a remote job and is open to candidates in USA. Gallagher is a company dedicated to helping clients manage risk effectively. They are seeking a Senior Salesforce Financial Services Cloud Administrator to lead the technical implementation and administration of Salesforce solutions for Insurance Brokers, enhancing user experience and decision-making through AI-driven tools.ResponsibilitiesLead the technical implementation, Administer and Configure, Salesforce solutions within Financial Services Cloud for Insurance BrokersDevelop and maintain custom code (Apex, Lightning Web Components), integrations, and automation (Flows, Process Builder)Maintain client, policy, and broker relationship modelsTranslate user stories and acceptance criteria into clean, testable, bulkified code that meets a 90%+ Apex test coverage bar (with meaningful assertions, not just coverage)Collaborate with enterprise architecture to ensure alignment with corporate standards and long-term technology strategyConfigure automation using Flows and declarative tools, enhanced through AI-assisted configuration and optimization techniquesLeverage AI-enabled platform capabilities (Einstein, Agentforce, SF Vibes, prompt-driven automation) to: Improve user experience and platform adoption, Deliver intelligent insights on client and policy data, Accelerate configuration, troubleshooting, and enhancementsConfigure and support Salesforce Industries / OmniStudio componentsSupport Experience Cloud portals for brokers and customersPartner with architects and developers to determine optimal AI-assisted vs configuration vs custom solutionsIntegrate Salesforce with external systems via REST/SOAP callouts, Platform Events, Change Data Capture, Named Credentials, and External ServicesParticipate in DevOps processes, incorporating AI-assisted release and deployment practicesTroubleshoot issues using logs, analytics, and AI-supported diagnosticsEnsure compliance with data governance and security standardsSkillsMinimum of 6 years of Salesforce administration experienceHands-on experience with Financial Services Cloud (FSC)Experience with Digital Insurance, FSC for Insurance Brokers, and Salesforce IndustriesExperience in installing and managing AppExchange productsDemonstrated adoption of AI-driven delivery practices (Copilot, SF Vibes, prompt engineering)Proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, and OmniStudio (OmniScripts, FlexCards, Integration Procedures, Data Mappers)Proven experience enforcing engineering standards: Trigger Actions Framework, WITH SECURITY_ENFORCED / User Mode DML, SLDS, accessibility, and proper error handlingStrong SOQL/SOSL skills, including relationship queries, selectivity, and large-data-volume considerationsSolid grasp of Salesforce security model: profiles, permission sets / permission set groups, sharing rules, OWD, FLS, CRUD, and User Mode DMLProven ability to use AI to improve efficiency, accuracy, and end-user outcomesStrong Salesforce configuration and security expertiseStrong stakeholder communication skillsDemonstrated experience with CI/CD for Salesforce (validation-only deploys, scratch orgs or sandboxes, automated tests in pipeline)Certified Platform Developer 2Certified System AdministratorCertified Financial Services CloudOmniStudio / Industries Common Core experience (OmniScript, FlexCard, Integration Procedures, Data Mappers)Salesforce certifications: Sales Cloud, Service Cloud, JavaScript Developer I, and/or Application/System ArchitectExperience with AI capabilities in Salesforce (Einstein, Agentforce, Data Cloud, Prompt Builder)Experience Cloud exposureExperience in insurance / financial services / healthcare / regulated industry with awareness of compliance requirements (SOC 2, HIPAA, PII)BenefitsMedical/dental/vision plans, which start from day one!Life and accident insurance401(K) and Roth optionsTax-advantaged accounts (HSA, FSA)Educational expense reimbursementPaid parental leaveDigital mental health services (Talkspace)Flexible work hours (availability varies by office and job function)Training programsGallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeingCharitable matching gift programCompany OverviewWe are a law firm that specialises in corporate liability claims. It was founded in 2011, and is headquartered in Northampton, Northamptonshire, GB, with a workforce of 51-200 employees. Its website is https://www.gallagherbassett.com/uk/.