[Remote] Sr Salesforce Administrator- Remote

Note: The job is a remote job and is open to candidates in USA. BeyondTrust is a global leader in identity security, dedicated to creating a safer world through its cybersecurity SaaS portfolio. They are seeking a Senior Salesforce Administrator who will be responsible for the administration, optimization, and continuous improvement of the Salesforce platform, collaborating with various stakeholders to deliver scalable solutions aligned with organizational goals.ResponsibilitiesAdminister and maintain Salesforce environments, including Sales Cloud and related applicationsConfigure and support custom objects, fields, record types, page layouts, dynamic forms, validation rules, approval processes, and Lightning applicationsCreate and maintain advanced automation solutions using Salesforce Flow and declarative platform capabilitiesManage users, profiles, permission sets, role hierarchy, sharing rules, queues, and security configurationsMonitor platform performance, storage utilization, system health, and adoption metricsPerform routine platform maintenance, cleanup, and technical debt reduction activitiesProvide Level 2 and Level 3 support for Salesforce-related incidents, service requests, and enhancement requestsTroubleshoot system issues, data inconsistencies, automation failures, integration errors, and user-reported defectsCoordinate root cause analysis and resolution activities across technical and business teamsEnsure timely incident resolution and adherence to established SLAsPartner with business stakeholders to gather, analyze, and document functional requirementsTranslate business requirements into scalable Salesforce solutions using declarative and low-code capabilitiesCollaborate with developers, architects, QA analysts, and integration teams during project executionParticipate in backlog refinement, sprint planning, solution reviews, and release activities within Agile delivery frameworksSupport system testing activities including unit testing, UAT coordination, defect tracking, and deployment validationPerform data imports, exports, cleansing, deduplication, validation, and migration activities using approved toolsSupport integrations between Salesforce and third-party applicationsAssist in monitoring integration health, troubleshooting synchronization issues, and validating data integrityMaintain awareness of enterprise data governance and security standardsSupport deployment and release processes utilizing CI/CD and DevOps toolsMaintain documentation related to system configuration, release notes, operational procedures, and user guidanceParticipate in Salesforce release readiness activities and evaluate new platform capabilitiesRecommend process improvements, governance enhancements, and optimization opportunitiesServe as a mentor and technical resource for junior Salesforce Administrators and team membersPromote Salesforce best practices, documentation standards, and scalable configuration approachesFacilitate knowledge-sharing sessions and contribute to team capability developmentEscalate risks, blockers, and strategic concerns appropriately to leadershipSkillsBachelor's degree in Computer Science, Information Systems, Business, or related field; or equivalent combination of education and experience5+ years of Salesforce Administration experience in enterprise environmentsSalesforce Administrator Certification requiredStrong hands-on experience with Salesforce Sales CloudAdvanced experience with Salesforce Flow, validation rules, formulas, reports, and dashboardsExperience supporting production environments and managing platform enhancementsUnderstanding of Salesforce security model including profiles, permission sets, roles, and sharingExperience with Agile delivery methodologies and SDLC processesExperience using DevOps and CI/CD tools such as Gearset, Copado, or DevOps CenterFamiliarity with data management tools such as Data Loader or XL ConnectorStrong analytical, troubleshooting, organizational, and problem-solving skillsExcellent written, verbal, and interpersonal communication skillsAbility to manage multiple priorities in a fast-paced environmentAbility to communicate effectively with both technical and non-technical stakeholdersMust be able to read, write, and speak fluent EnglishSalesforce Advanced Administrator CertificationSalesforce Platform App Builder CertificationExperience with Salesforce CPQ and Advanced ApprovalsExperience supporting Marketing Automation platforms (Marketo, Eloqua, HubSpot, etc.)Familiarity with Apex, SOQL, Lightning Web Components (LWC), and VisualforceExperience with Salesforce sandbox management and release governanceFamiliarity with VS Code and source control conceptsExperience with Financial Services, Professional Services Automation, or ERP-integrated Salesforce environmentsExposure to enterprise integration platforms and APIsCompany OverviewBeyondTrust is the global identity security leader protecting Paths to Privilege™ with an identity-centric approach. It was founded in 1985, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is http://www.beyondtrust.com.Company H1B SponsorshipBeyondTrust has a track record of offering H1B sponsorships, with 3 in 2025, 1 in 2024, 3 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.