[Remote] Sr. Project Manager

Note: The job is a remote job and is open to candidates in USA. Viral Nation specializes in building social-first ecosystems for brands to connect with modern consumers. The Sr. Project Manager is responsible for operational delivery of integrated programs, ensuring projects stay on track and within budget while collaborating across various teams.ResponsibilitiesMaintain a master program tracker as the single source of truth across all assigned accounts - action items, resource links, work-back schedules, COE allocations, deliverables status, and project status, etcEnsure consistency in project scope, establish key phases, define milestones, and set timelinesProactively flag scope drift and compressed timelines before they create downstream riskBuild and maintain internal and external work-back schedules in advanceScan continuously for gaps, compressed timelines, budget pressure, and cleanup opportunitiesProactively ensure that all cross-functional teams are informed and alignedSupport the VP of Client Services to monitor budget and hours and their burn, pacing, and utilization across active scopesPull exports, run calculations by staff and department, review month-over-month trends, identify drivers, and surface risk with clear recommendations to leadershipDocument and consolidate learnings and optimizations that can be applied downstreamSet-up and maintain project infrastructure - Internal kick-off documents, folder structure, slack channels, Monday.com boards, campaign management trackers, timelines, and shared documentationIn partnership with VP of Client Services, schedule and assign appropriate resources for project completionForecast capacity, reallocate as needed, balance workload, flag capacity gaps before they become delivery problems, and build staffing recommendations when demand exceeds supply ensuring tasks are completed on scheduleOwn utilization and team time-tracking workflows end to end - set resource allocations prior to campaign kickoff, conduct bi-weekly time audits and monthly program health audits, and chase COEs to correct misbilled time entriesProvide high-level burn and pacing summaries with insights and trends to client services leadership (VPs, Directors & ADs)Communicate risk early and pair it with a recommended path forwardSchedule and lead internal meetings - standups, workflow meetings, internal reviews, and status syncs - including navigating calendar conflicts across teamsEnsure note-taking for all internal meetings (manual and via Gemini Notes/Transcript)Distribute post-sync recaps, add notes to channel canvas, and track follow-up actions to completionProvide timely updates and documentation to internal teams - status, next steps, timeline shifts, and budget implicationsAttend client status meetings and briefings as needed, based on CSL guidanceHold weekly syncs with AS and ADs and schedule one-off sessions with creative, strategy and BI leads to discuss wins, pain points, and optimizationsCollaborate with Producers to coordinate creative development logistics - schedule brainstorms, build production timelines, and integrate all creative and production milestones into the master WBS across pre-production, shoot, and post-production phasesSupport content calendar production by conducting feasibility reviews against full program scope, resource availability, paid flight dates, and production runway - track calendar adherence and flag slippage earlyThis applies to all scoped deliverables, including influencers and studio-produced contentCollaborate with Producers to drive clarity and cohesion within the post-production review cycleTrack internal review timelines against master WBS and client timeliness, ensure clarity and efficiency in routing assets to correct client stakeholders (via collaboration and management of agency tools- i.e. Monday.com) communicate effectively with Producers to ensure asset versioning recutting and repurposing aligns with feedback and timing,, and escalate bottlenecks that risk the timelineOwn the handoff from production to posting and paid - collaborate with Producers to confirm assets are final, formatted, tagged, and delivered to the correct team with proper specs and flight datesContinuously evaluate workflows across accounts and propose practical, implementable solutions - not theoretical frameworksSupport process standardization across accounts and project management ways of workingDrive rhythm-of-business efficiencies that reduce friction for your book of businessBe the go-to source for operational questions across all COEs - scheduling, permissions, documentation access, and process clarification. Own the answer, don't relay the questionSkills6+ years of project management experience in an agency, marketing, or integrated services environmentStrong command of project management tools - Monday.com experience is a mustProven ability to manage multiple concurrent programs with competing timelines and shifting prioritiesExcellent analytical skills - comfortable pulling data, running burn calculations, and translating numbers into actionable recommendationsExceptional organizational skills with the ability to maintain clean documentation and infrastructure across multiple accountsStrong communication and interpersonal skills - able to drive accountability without direct authority and influence cross-functional teamsA proactive, solutions-oriented mindset. You identify problems before they escalate and arrive with recommendations, not just observationsExperience managing creative production workflows from ideation through final delivery is a strong plusBenefitsIn addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.Company OverviewViral Nation is a global influencer, marketing, and talent agency. It was founded in 2014, and is headquartered in Toronto, Ontario, CAN, with a workforce of 201-500 employees. Its website is http://www.viralnation.com.