[Remote] Sr. Program Manager

Note: The job is a remote job and is open to candidates in USA. Atlas Travel & Technology Group is dedicated to improving client experiences and fostering creativity within their team culture. The Senior Program Manager will manage a portfolio of business travel accounts, focusing on client retention, profitability, and relationship management while identifying innovative solutions to meet client needs.ResponsibilitiesProactively identify new opportunities and deliver strategic solutionsDevelop understanding of key business drivers and company culture for customer focused solutionsCollaborate with clients in-person on business planning, quarterly analysis, bi-annual and annual reviews, and supplier negotiation supportEnhance value proposition through policy consultation, benchmarking, technology road mapping, and optimizing online solutionsShow Return on Investment in travel through increased cost savings, outstanding customer service and greater control of spendPromote client growth with Atlas products and services (Meetings & Incentives, Vacation Travel, etc.)Provide Business Intelligence through delivery of suite of reports that is timely and reliable in support of the client’s goals, guidance on travel-related cost savings opportunities, project scoping, program monitoring and trend analysis, and other responsibilities, as required for the client’s Travel Management ProgramFacilitate Implementation process, liaise for internal departments, a communication focal point and manage terms of service level agreementsCommunicate current Industry events, forecasts, vendor updates and security alertsSupport of internal/external projects as requiredSkillsStrong financial acumen and analytical mindset for leveraging key drivers of profitabilityExcellent written and verbal presentation skillsExcels in a team environment, liaising across divisions with minimal supervisionDemonstrates ability to drive changeExceptional relationship buildingProblem solving abilities and decision-making skillsExcellent organizational skills with keen attention to detailAbility to independently plan, manage and deliver multiple concurrent projects with competing deadlinesTravel Industry Required3+ years of experience in account management, program management, or a client-facing consultative roleGeneral working knowledge of the following: Google Workspace, Internet searching, MS Office (e.g. MS Word, Excel, Power point), MS Outlook, CRM toolAbility to communicate in standard business English both written and spokenAbility to read and comprehend simple instructions, correspondence and memosAbility to effectively present information in one-on-one, small group situations to customer, clients and other employees of the organizationCompany OverviewAtlas Travel & Technology Group is a travel management company that provides planning, booking, and management services for travel. It was founded in 2013, and is headquartered in Marlborough, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://atlastravelandtechnology.com.