[Remote] Sr. Product Manager - Senior Living

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. PointClickCare is a leading health tech company focused on transforming care delivery for senior living providers. They are seeking a Sr. Product Manager who will own critical workflows, drive product outcomes, and collaborate with cross-functional teams to enhance the resident experience through AI-powered solutions.ResponsibilitiesOwn product strategy, roadmap, and execution for your portion of the Senior Living productsBecome the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and userServe as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product deliveryMaintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product prioritiesCollaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improveIdentify, communicate, and bring the right people together to manage risks timely and effectivelyManage products through the full development lifecycle, from discovery and strategy through delivery and iterationUse qualitative and quantitative techniques to understand current and future customer and user needs and pain pointsPrioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investmentEngage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasibleLiaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releasesUnderstand the broader product portfolio and how solutions work together to create value for customersParticipate in industry events, and lead customer and partner facing engagements as a product expertUnderstand competitive landscapeInspire, energize, and motivate cross-functional teamsSkillsBachelor's Degree in business, computer science, or computer engineering5+ years of Software Product Management experienceExperience working in healthcare technology is a plusExperience working with Cloud - Azure hosted environmentsProven track record of managing products, innovation, and a general curiosity and drive for building great productsStrong written and oral communication skills with internal and external stakeholdersSolid understanding of Agile practicesExperience managing SaaS productsBenefitsBenefits starting from Day 1Retirement Plan Matching (RRSP & 401K)Flexible Paid Time OffLifestyle/Wellness Spending AccountParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramLearning Programs & ResourcesEmployee Recognition … and more!Company OverviewPointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care. It was founded in 1995, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.pointclickcare.com.Company H1B SponsorshipPointClickCare has a track record of offering H1B sponsorships, with 2 in 2026, 17 in 2025, 11 in 2024, 11 in 2023, 17 in 2022, 4 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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