[Remote] Sr Principal Consultant—Advanced Customer Support / Managed Services, Oracle | NetSuite – Products

Note: The job is a remote job and is open to candidates in USA. NetSuite is a leading provider of cloud-based business management software, and they are seeking a Sr Principal Consultant to join their Advanced Customer Support team. This role involves serving as a trusted advisor to customers, driving business transformation through the implementation of high-quality solutions, and leveraging industry best practices and technology to maximize the value of NetSuite's ERP platform.ResponsibilitiesLead identification, assessment, and prioritization of opportunities to maximize customer value from NetSuite through ACS's SuiteReview methodology, delivering strategic recommendations and roadmaps to address business process, technology, and organizational gapsServe as a trusted advisor to customer leadership, providing strategic guidance, influencing key business and technology decisions, and driving adoption of leading practicesArchitect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) teamMaintain deep product expertise and pursue relevant Oracle and NetSuite certificationsIntegrate AI-driven tools, methodologies, and Oracle AI capabilities into customer solutions and advisory engagements to drive business valueCollaborate across ACS, Technical Services, Support, POS, eCommerce, OpenAir, and Platform Technical Services teams to deliver integrated customer solutionsDrive customer success through consistent execution of ACS methodologies, operational processes, and delivery standardsMinimal travel requiredSkills6-8 years of experience relevant to this position including 3-4 years consulting experience preferredUndergraduate degree or equivalent experience preferredProduct or technical expertise relevant to practice focusAbility to communicate effectivelyAbility to build rapport with team members and clientsAbility to travel as needed8+ years of overall relevant domain experience in one or more of NetSuite's core industry markets (e.g. Supply Chain Management, Operations, Manufacturing, Warehouse Distribution, Food & Beverage, Retail, MedTech, R&D/CROs, Pharmaceuticals/BioTech)Strong understanding of NetSuite modules including Financials, CRM, Inventory Management, Order Management, eCommerce, WIP/Routing, Demand Planning, Warehouse and fulfillmentProven experience in business process consulting, with a track record of analyzing, optimizing, and recommending improvements to enhance organizational performance5+ years external consulting role experience with sustained C-suite interactionsExperience with defining requirements for complex customizations and integrationsProven custom development analysis, design, and testing skillsStrong communication skillsPassion for driving Customer satisfactionProject and/or team leadership experienceFinance and/or Accounting professional and/or academic background a plusNetSuite ERP Consultant or other relevant product certifications a plusAbility to lead and influence cross-functional teams with diverse functional, process, organizational change, and technical expertiseAbility to synthesize information into a coherent story, strategic vision, and execution roadmapBenefitsCompetitive benefits that support our people with flexible medical, life insurance, and retirement optionsEmployees to give back to their communities through our volunteer programsAccessibility assistance or accommodation for a disability at any pointCompany OverviewNetSuite is cloud computing company dedicated to delivering business applications over the internet. It was founded in 1998, and is headquartered in Redwood Shores, California, USA, with a workforce of 10001+ employees. Its website is https://www.netsuite.com/portal/home.shtml.