[Remote] Sr. Member Growth Marketing Manager
Note: The job is a remote job and is open to candidates in USA. Paytient is on a mission to help people access and afford care, partnering with employers and health plans to improve patient behavior and create value. They are seeking a Senior Member Growth Marketing Manager to drive member growth and engagement through strategic marketing efforts, focusing on member acquisition and relationship building with partners.ResponsibilitiesOwn and execute a repeatable member acquisition strategy that leverages both Paytient and customer owned channels to meet aggressive growth goals within the business lineEnsure Paytient fosters deep strategic relationships with our employer and health plan partners to co-create strategies that advance our ability to reach, engage, and acquire membersInfluence the member lifecycle team to optimize onboarding, retention, and re-engagement campaigns, ensuring members use the benefits of the Paytient platform throughout their care journeyDevelop and execute comprehensive paid and owned acquisition strategies to meet aggressive growth goals, approaching with an explore/expand mindsetPartner closely with CS, Product, Brand Marketing, and other teams to ensure marketing efforts align with business objectives and the member experienceMonitor and report on key performance indicators (KPIs), utilizing insights to refine channel mix, messaging, and budget allocationSkills8+ years of experience in consumer marketing, growth marketing, or demand generation, ideally within the healthcare, health-tech, or B2B2C spaceYou shine in both collaborative and challenging customer-facing situations, and have a track record of finding mutually beneficial solutions to deliver for the business, customer, and end userProficiency in architecting and scaling programs within a major Marketing Automation Platform (MAP) like Iterable, HubSpot, Marketo, or Braze. Significant hands-on experience is required—you must know how to build campaigns flawlessly to design a scalable system for othersDeep expertise in managing multi-channel campaigns across email/SMS/push, paid social, search, content marketing, and organic growth leversAbility to translate complex business goals into actionable marketing roadmaps. You thrive on designing scalable systems and solving complex, ambiguous problems. You can set the vision and lead the technical execution of major, cross-functional projectsProficiency with monitoring marketing analytics and a strong ability to derive actionable insights from complex datasetsExceptional writing and presentation skills, with the ability to influence stakeholders at all levelsExperience in a high-growth startup environmentProficiency using SQL in a BI tool (e.g., Looker, Tableau)Previous experience in B2B2C, healthcare tech, or fintech industriesBenefitsMedical, dental and vision insurance$4,400 annual HSA contributionPaytient Health Payment Account (HPA)Monthly lifestyle spending stipendFive weeks of annual PTOWeek-long fully paid 'summer break' for all employees!Ten weeks of bonding leave for new parentsTwo weeks of caregiver leaveEmployer paid short-term and long-term disability401k plan access with a 4% employer matchStock options in PaytientCompany OverviewPaytient helps people make better healthcare decisions by improving their ability to pay for care. It was founded in 2018, and is headquartered in Columbia, Missouri, USA, with a workforce of 51-200 employees. Its website is https://www.paytient.com.