[Remote] Sr Manager, Marketing and Operations

Note: The job is a remote job and is open to candidates in USA. Cribl is a leading company building telemetry infrastructure for the AI era, partnering with major enterprises to enhance their operational capabilities. They are seeking a Senior Manager, Marketing Operations to lead and develop the Marketing Operations team, improve processes, and ensure efficient execution across various business functions.ResponsibilitiesLead and coach an existing Marketing Operations team with a strong emphasis on cross-training and bench-buildingReduce single-threaded ownership by ensuring key capabilities are documented, shared, and supportable by multiple team membersCreate repeatable playbooks, QA checklists, SOPs, and training paths that strengthen execution quality and onboardingProvide hands-on coaching in core operating areas including campaign operations, lead lifecycle, routing, dashboards, attribution, and workflow automationImprove how Marketing Operations supports internal stakeholders through better intake, prioritization, SLAs, and forward-looking capacity planningIdentify gaps, bottlenecks, and failure points in current processes and implement scalable fixesEstablish a more proactive operating rhythm with marketing leaders by surfacing risks, opportunities, and performance patterns before they become issuesDrive rigor in campaign execution, lead management, handoffs, and data quality so the team can support the business with greater consistency and confidenceOwn and improve critical marketing operations workflows across Salesforce, Marketo, and adjacent GTM systemsPartner with RevOps, EntApps, and Analytics on routing, lifecycle logic, attribution, reporting, and system designSupport and optimize attribution and performance reporting workflows, with experience in platforms such as HockeyStack and similar attribution/reporting solutions while remaining platform-agnostic in approachHelp evaluate, implement, and operationalize workflow and automation solutions that improve team efficiency and scalabilityWe are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hoursSkills6+ years of experience in Marketing Operations, Revenue Operations, GTM systems, or related business systems roles2+ years of people management, team leadership, or strong player-coach experience in a high-growth environmentDeep hands-on experience with Salesforce and MarketoStrong working knowledge of lead management, lifecycle design, routing, campaign operations, segmentation, and data hygieneExperience with attribution and performance measurement, including platforms such as HockeyStack, Bizible, or similar toolsExperience building or improving processes, documentation, and operational frameworks that scale execution across teamsStrong analytical and problem-solving skills, with the ability to translate business needs into clear operational solutionsStrong communication skills and the ability to work effectively with technical and non-technical stakeholdersExperience with attribution, BI, or reporting environments such as HockeyStack, Omni, Looker, Tableau, or similar platformsExperience supporting SDR or broader GTM workflows in partnership with Sales and RevOpsExperience with workflow automation, integration tooling, or low-code/no-code orchestrationExperience in a B2B SaaS environmentExperience applying AI tools, AI-assisted workflows, and automation thoughtfully in business operationsAbility to identify where AI can improve speed, quality, scale, or insight while maintaining process rigor, data quality, and appropriate human oversightBenefitsIncentive compensation (commission)Cribl Corporate Bonus ProgramHealth, dental, vision, short-term disability, and life insurancePaid holidays and paid time offFertility treatment benefit401(k)EquityCompany OverviewCribl, the AI Platform for Telemetry, empowers enterprises to manage and analyze telemetry for humans and agents. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.cribl.io.