[Remote] Sr. Manager, Inside Sales - US Federal | Washington, DC

Note: The job is a remote job and is open to candidates in USA. Optiv is a company focused on cybersecurity solutions, and they are seeking a Senior Manager for their Inside Sales team dedicated to US Federal clients. The role involves leading the Inside Sales Organization, developing sales strategies, and collaborating with various departments to drive revenue growth.ResponsibilitiesCollaborate with other business units within Optiv + ClearShark to develop new and exciting go-to-market strategies to generate demand, and increase sales funnelEnsure a high level of collaboration within multiple departments AND the Optiv + ClearShark Sales Group, to generate sales plays the team can leverage to qualify and convert raw leads from the Marketing organizationMaintain the quality of lead opportunities through the sales lifecycle, and ensure opportunities are being updated appropriatelyCoordinate with OEM resources to schedule vendor training, and outbound calling activities with the Sales Team, to foster new relationships and drive collaborative opportunity generationBuild and maintain relationships with inside sales leadership with strategic vendors and distribution partnersCollaborate with OEM marketing resources to capture new OEM incentives which can be leveraged for sales challenges to drive iterative new leads and opportunityAdvocate for Optiv + ClearShark at Government and industry eventsAbility to maintain a balance between company policy, and customer benefit in decision makingCRM Maintenance & Hygiene and deliver training plans and programs to enforce Opp and Qt management best-practices. Reinforcing training as-needed to ensureRegularly review pipeline with ISR team, both as a group and individually, to ensure pipeline is healthy and being managed appropriatelyCourse-correct as needed on a daily/weekly/monthly/yearly basis to ensure CRM hygiene is maintainedDevelop expertise in CRM reporting, ensuring your ability to pull sales reports at a moments notice, and develop the skills needed to create custom reporting as needed by Sales LeadershipWork with Account Management Team to understand their reporting needs, and ensure the ISR counterpart(s) are knowledgeable about the requirements, and trained to be able to deliver against themResponsible for working with sales leadership to drive enhancement to the Optiv + ClearShark CRM system to improve productivityTeam Management & DevelopmentRecruit, evaluate, train, coach, mentor, and retain outstanding Inside Sales and Customer Service employeesConduct performance evaluations, create employee developmental plans, and salary reviews to recommend compensation levels for subordinate personnelMonitor and verify that all customer contact (Quotes, Orders, RMAs, Credits, ETC…) are handled in a timely, professional manner and to the satisfaction of the customerFormalize ISR training program(s) to develop the team KSAs required to be effective in their positions, ensuring that all programs are documented and stored for future useEstablish, develop, and execute product, policy, and computer training as required to ensure all ISRs are able to perform at a high-levelSchedule and run regular 1:1 meetings with subordinate teamApply experience and judgement in the interpretation and application of direction of senior management and flow management communications through to the Inside Sales OrganizationUse experience to craft yearly ISR growth strategy and develop any required support programs (Training/incentive/Enforcement) to execute. Course correcting as needed throughout the year to ensure delivery against goals and objectivesSupport inside sales team to establish pricing strategies with Account Managers to improve win probability and enhance profitabilityEstablish, manage, and report on key performance indicators to drive inside sales successDevelop and manage an annual budget, including investments and expenditures with respective return on investmentSkillsBachelor's degree preferred, or an equivalent combination of education, training, and experienceProven track record of leading inside sales teams and delivering annual growthExperience with strategic sales skills with proven ability to develop and grow key accountsMinimum 5+ years progressive experience with direct-sale to US Federal3+ years of related experience of successful supervisory/management experience required to motivate and develop direct reportsExperience or equivalent experience in inside sales or related fieldDemonstrated sales leadership (preferably Federal sector) and people management experience, with a proven track record of leading teams that meet or exceed revenue targetsConfidence in making decisions and recommendations using a data-driven mindset, and leveraging change management skillsExcellent interpersonal, written, and oral communication skillsHigh level presentations skills effectively, professionally and comfortably to customers/peers/managementBenefitsVariable incentive-based bonus planA company committed to championing Diversity, Equality, and Inclusion through our Employee Resource GroupsWork/life balanceProfessional training resourcesCreative problem-solving and the ability to tackle unique, complex projectsVolunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.The ability and technology necessary to productively work remotely/from home (where applicable)Company OverviewOptiv is a cyber security solutions provider in North America that help clients plan, build and run successful cyber security programs. It was founded in 2015, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://www.optiv.com/.Company H1B SponsorshipOptiv has a track record of offering H1B sponsorships, with 2 in 2025, 8 in 2024, 9 in 2023, 11 in 2022, 20 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.