[Remote] Sr. Manager, Enterprise Systems - Finance Value Stream

Note: The job is a remote job and is open to candidates in USA. Blackbaud is a company that powers social impact through purpose-driven technology and responsible AI. They are seeking a Sr. Manager for the Finance Value Stream who will lead a global team in enhancing finance systems and operations while driving technology adoption and process transformation.ResponsibilitiesGuide and mentor a global, remote Finance Value Stream team through continuous transformation, evolving team mindsets, building change resilience and enabling greater value through effective human and AI collaborationChampion and lead both software enabled and AI informed redesign of finance workflows, driving technology adoption and business process transformation with a structured change management approach to improve efficiency, scalability, controls and user experiencesEstablish governance frameworks, design standards, and KPIs to elevate delivery quality and platform maturity across Finance systems and capabilitiesLead, mentor, and develop Product Owners, configuration engineers, and cross-functional contributors, providing career guidance and performance managementLead and refine user story discussions to align with Finance value stream features and objectives, ensuring stories are prioritized with clear acceptance criteriaOwn accountability over the team's planning on scope, dependencies, and capacity to properly prioritize roadmaps and backlog refinementsOwn and continuously refine the team-level backlog, ensuring user stories are clear, testable, and aligned to Finance value stream featuresOwn and evolve the Finance value stream roadmap, ensuring it reflects enterprise priorities, OKR commitments, and long-range planning outcomesPartner with Value Stream Owner, Business Architects, and Solution Architects to maintain a unified vision across Finance capabilitiesEnsure alignment between the Finance roadmap and GTM strategy, regulatory requirements, and operational readinessBuild and maintain a prioritized Feature backlog spanning the full finance operations lifecycle: financial close, FP&A, AP/AR, billing, reconciliation, and auditabilityResolve complex intra-ART and cross-value-stream priority conflicts using economic framing, WSJF, and stakeholder alignmentLead integrated change delivery encompassing both system changes and associated finance business process transformationProactively monitor Workday Finance product releases, roadmap previews and community best practices to maintain the long-term integrity of Finance systems and drive platform modernization efforts while remaining flexible to evolving business requirementsMaintain hands-on fluency with Workday Finance configuration, ensuring solution design recommendations are grounded in platform reality and the team is leveraging the system to its fullest capabilityCollaborate with internal finance customers to define deployment expectations, ensure consistency with strategic direction, and map opportunities to improve workflowsLead and drive continuous improvement initiatives to incorporate new functionality and emerging AI capabilities to enhance the finance user experience and drive operational efficiencyIdentify high value AI use cases, build the business case, and translate them into measurable operational outcomes (cost, risk, cycle time, accuracy)Develop and maintain work instructions and job aids while creating a streamlined, efficient, and self-service approach to Finance reporting requirementsLead troubleshooting and resolution of complex technical and process issues, ensuring minimal business disruptionEnsure compliance with data security, privacy regulations, and internal governance standards across all Finance systems and dataDefine and track Finance value stream KPIs; partner with analytics and Finance leadership to monitor performance and adjust continuouslyPartner with Finance, Accounting, FP&A, Billing, Risk/Compliance, Legal, and Customer Success to align experience design with operational readinessRepresent the Finance value stream at executive and cross-ART forums; communicate roadmap progress, risks, and outcomes to senior leadershipParticipate in ART events including PI Planning, System Demos, and Inspect & Adapt sessionsInfluence without authority to drive shared accountability and collaboration across the value stream and broader organizationAccept features when they meet the Definition of Done; champion quality and operational readiness at every stage of deliverySkills10 or more years of experience in Finance Operations, ERP/financial systems, or Product Management (SaaS preferred)5 or more years of people management experience, with a strong leadership presence and proven track record of building, leading, and inspiring global teamsDemonstrated experience leading cross-functional delivery teams in SAFe or scaled Agile environmentsFamiliarity with enterprise ERP platforms (e.g., Workday and Hyperion) and finance data architectureThe ability to lead at the strategic level while staying hands-on with solution design and deliveryContinuously identifying opportunities to improve flow, reduce friction, and drive maximum value across Finance operationsExcellent analytical capabilities; a conceptual thinker with the ability to translate complex concepts into clear messages, impactful visuals, and actionable plansSelf-starter with a strong desire to seek optimal solutions and share discoveries with colleaguesAbility to deliver work that meets all minimum standards of quality, security, and operabilityAbility to work flexible hours as needed to support a global teamFamiliarity with SAFe Agile methodologies, including PI Planning, WSJF-based prioritization, and dependency managementExperience with end-to-end finance operations including financial close, consolidation, FP&A, AP/AR, billing, and reconciliationSAFe PMPO certification or equivalentExperience defining technical and user requirements in Azure DevOps, JIRA, or equivalent ALM toolsStrong interpersonal skills and ability to effectively organize and communicate across technical and business audiencesRoot cause analysis and complex problem-solving skillsHighly collaborative and adaptable mindset with comfort navigating ambiguity and changing prioritiesProduct management experience in Fintech or enterprise finance SaaS products and servicesBenefitsMedical, dental, and vision insuranceRemote-flexible workforceWellness Programs401(k) program with employer matchFlexible paid time offGenerous Parental LeaveDonations for DoersPet insurance, legal and identity protectionTuition reimbursement programCompany OverviewBlackbaud is the world’s leading provider of AI-powered solutions for social impact. It was founded in 1981, and is headquartered in Charleston, South Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.blackbaud.com.