[Remote] Sr. IT Business Analyst
Note: The job is a remote job and is open to candidates in USA. Nissha Medical Technologies is a global Contract Development and Manufacturing Organization focused on advancing healthcare. The Senior IT Business Systems Analyst will lead delivery across complex initiatives within Manufacturing and Supply Chain systems, ensuring alignment between business needs and system capabilities.ResponsibilitiesLead solution design and recommend scalable system approachesTranslate business needs into clear functional and technical specificationsDrive delivery across implementations, enhancements, and support workEnsure alignment with enterprise architecture and global designServe as SME across Manufacturing and Supply Chain processes: Work Orders, Outside Processing (OSP), Procurement, Inventory, PlanningTroubleshoot complex transactional issues and identify root causeUnderstand upstream/downstream impacts across integrated modulesOwn end-to-end resolution of production issuesLead root cause analysis and implement long-term fixesCoordinate across business, IT, and vendors to resolve issues quicklyReduce recurring defects through structured problem managementLead enhancement lifecycle from intake through deploymentFacilitate discovery session and identify process improvement opportunitiesDrive prioritization aligned to business value and system impactChallenge non-scalable or non-standard requestsLead requirements, testing, and deployment support to site implementationsSupport global ERP rollouts and system migrationsDrive standardization across sites while managing local requirementsSupport go-live and hypercare stabilizationLead UAT strategy, script development, and executionCoordinate defect tracking, triage, and resolutionEnsure high-quality, reusable test assets and documentationEngage stakeholders to clarify requirements and manage expectationsInfluence adoption of standard processes and best practicesProvide clear communication across technical and non-technical audiencesPush back when scope, priorities, and design are misalignedMentor junior analysts and review deliverables for qualityEstablish and reinforce documentation and delivery standardsContribute to building a structured, high-performing teamSkillsBachelor's degree in Business, IT, Computer Science, or related field5+ years experience as a Business Systems Analyst supporting ERP systemsStrong experience in Manufacturing and Supply Chain domainsExperience working with cross functional and global teamsExperience delivering solutions across full SDLC lifecycle, from requirements gathering to deployment and maintenanceProven ability to manage multiple concurrent workstreamsHands-on experience with Oracle Fusion or similar ERP systems SCM: Manufacturing, Procurement, Inventory, PlanningExperience with: System configurations and approval workflows, OTBI reporting, HDL, integrations (APIs, extracts)Experience with global ERP implementations or site rolloutsExperience in hybrid Agile/Waterfall delivery modelsExperience supporting post-go-live hypercareBenefitsMedical, dental, and vision coverage401(k) with company matchPaid time offLife and disability insuranceProfessional development opportunitiesCompany OverviewNissha Medical Technologies manufactures and designs custom label products, electrodes and medical devices. It was founded in 1978, and is headquartered in Buffalo, New York, USA, with a workforce of 1001-5000 employees. Its website is https://hs.nisshamedical.com/.