[Remote] Sr. Finance Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Macmillan Learning is a leading US publisher of Trade and Academic titles, seeking a Sr. Finance Operations Analyst for their Gordonsville facility. This role involves driving business analytics, financial planning and analysis, and Order-to-Cash operational intelligence to inform strategic decisions and improve performance.ResponsibilitiesSupport annual budgeting, forecasting, and long-range planning activities for MPS Finance Operations, partnering with FP&A leadership to deliver timely and accurate financial modelsDevelop and maintain monthly/quarterly financial performance reporting, including variance analysis, trend identification, and forward-looking commentary for senior leadershipMaintain rolling forecasts, scenario models, and what-if analyses to support business decisionsTranslate complex financial data into concise, actionable narratives and presentations for Finance and executive audiencesMonitor financial KPIs and operational metrics, surfacing risks and opportunities proactivelyLiaise with New York Finance and Accounting teams to facilitate the formal allocation of capital project identifiersOversee the Capital Schedule and Budget documentation, integrating revised cash flow projections and depreciation timelines to support accurate forecasting and long-range financial planningAccumulate, analyze, interpret, and report OTC operational performance data across the full revenue cycle—from order entry through cash application—for both functional teams and senior managementDevelop and implement KPIs, operational plans, dashboards, and reports aligned with OTC business objectives, including DSO, collection effectiveness, billing accuracy, and dispute resolution metricsBuild complex dimensional data models derived from raw data pulled from multiple source systems (SAP, Ingenta Vista, Freshworks, and others)Maintain the integrity of OTC master data, ensuring consistency and reliability across all reporting outputsCollaborate with OTC Managers and Finance stakeholders to gather requirements and translate them into analytical and reporting deliverablesDevelop and maintain Power BI dashboards and reports with a focus on scalability, self-service access, and actionable insightDesign and deliver automated reporting solutions that reduce manual effort, improve cycle time, and increase accuracy across Finance OperationsQuickly gather data from multiple systems to provide timely analysis along with clear recommendations and action plansApply structured development methodologies (e.g., Agile) to deliver solutions efficiently and iterativelyLeverage AI tools—including Anthropic Claude and Google Gemini—to develop intelligent automation for financial reporting, data summarization, commentary generation, and exception analysisDesign and deploy AI-assisted workflows that reduce manual, repetitive finance tasks, improving speed and accuracy of month-end close, reconciliations, and management reporting packagesBuild and refine prompt engineering frameworks and AI-assisted templates within Claude and Gemini to support FP&A narratives, OTC performance summaries, and operational insightsIdentify opportunities across Finance Operations where generative AI and machine learning can drive measurable efficiency gains, and develop proof-of-concept solutions in partnership with IT and Finance leadershipChampion AI adoption within the Finance Operations team by documenting best practices, training peers, and maintaining governance around AI tool usageSkillsBachelor's degree in Finance, Accounting, Business Systems, Statistics, or a related quantitative disciplineMinimum 5–7 years of hands-on experience in a Finance Analytics, FP&A, Business Intelligence, or Data Analyst role, preferably within a Finance Operations or Shared Services environmentDemonstrated experience supporting FP&A processes including budgeting, forecasting, and financial variance analysisDemonstrated experience with Order-to-Cash metrics and data, including Accounts Receivable, Collections, Billing, and Cash ApplicationStrong knowledge of SAP (AR, GL modules preferred)Advanced proficiency in Microsoft Excel, including complex modeling, dynamic arrays, and Power QueryStrong Microsoft Power BI knowledge and experience, including DAX, data modeling, and report developmentHands-on experience using AI tools such as Anthropic Claude and/or Google Gemini for business process automation, reporting, or data analysisExcellent verbal and written communication skills, with the ability to present findings effectively at all levels of the organizationProven ability to work independently with minimal supervision and manage multiple competing priorities in a fast-paced environmentExperience with Visual Basic for Applications (VBA) and/or SQL/database developmentExperience with IBM Cognos Analytics for enterprise reporting and data visualizationFamiliarity with Ingenta Vista ERP and fulfillment software, including its data structures and reporting capabilitiesExperience working with Freshworks applications (e.g., Freshdesk, Freshservice) and extracting/analyzing data from the platformDemonstrated experience developing AI-assisted automation using Claude (Anthropic) or Gemini (Google) API integrations, prompt engineering, or workflow automation platforms (e.g., Zapier, Make, or similar)Experience with Google Workspace productivity tools and Google Gemini for Workspace (Docs, Sheets, Slides AI features)Microsoft Access database design, queries, and reporting experienceSix Sigma, Lean, or other process improvement certification/experienceMBA or advanced degree in Finance, Data Analytics, or related fieldBenefits$1,000 Retention Bonus (after 1 year)Paid Time Off11 Paid Holidays401(k) Plan EligibilityCompetitive BenefitsCompany OverviewMacmillan Learning improves lives through learning and offers content developed in partnership with the authors, educators, and developers. It is a sub-organization of Macmillan. It was founded in 1946, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.macmillanlearning.com/.