[Remote] Sr Engineering Manager, Web Apps

Note: The job is a remote job and is open to candidates in USA. Mozilla's Thunderbird is a trusted open-source email application, and they are seeking a Senior Engineering Manager for Web Applications to lead engineering execution and manage the team responsible for hosted subscription products. The role involves hands-on management, establishing processes, and improving engineering practices while ensuring quality and user trust.ResponsibilitiesLead day-to-day engineering execution in a hands-on management capacity, ensuring priorities, ownership, timelines, risks, dependencies, and quality expectations are clearManage Web Services engineers and contractors, including coaching, feedback, prioritization, performance support, and team developmentManage team budget and resource planning, including contractor, vendor, tooling, service, operational expense, and headcount planning inputsTranslate product direction, technical priorities, and organizational needs into coordinated engineering plansEstablish team processes, workflows, planning practices, and operating rhythms that improve clarity, accountability, quality, and predictabilityMaintain enough product and architectural context to evaluate tradeoffs, identify risks, and manage engineering work crediblyImprove engineering practices related to code review, testing, documentation, release readiness, observability, technical debt, and operational readinessCoordinate launch and operational readiness across technical and cross-functional partnersCommunicate progress, priorities, risks, and decisions clearly to stakeholders while fostering an engineering culture grounded in accountability, inclusion, technical quality, open-source values, and continuous improvementSkills15+ years of overall industry experience, with at least 10 years of engineering leadership experience in software product, hosted services, SaaS, cloud-based applications, communications platforms, or similarly complex technical environments5+ years of people management experience in an engineering environment, including coaching, feedback, prioritization, performance support, career development, and team developmentExperience managing senior technical teams, team budget and resource planning, and partnerships with directors, senior ICs, product stakeholders, infrastructure/SRE teams, contractors, external partners, and cross-functional stakeholdersExperience translating technical, product, or organizational direction into clear execution plans, ownership models, delivery practices, operating rhythms, and measurable outcomesTechnical depth sufficient to understand engineering tradeoffs, release risks, codebase quality, architectural implications, service reliability, security/privacy considerations, operational readiness, and engineering practices such as code review, testing, documentation, observability, CI/CD, incident learning, and technical debt managementStrong communication and relationship-building skills, with the ability to create clarity, accountability, and follow-through in small, scaling, ambiguous, or evolving environmentsDemonstrated ability to thoughtfully evaluate and integrate AI-enabled tools into engineering management practices, team workflows, decision-making, and productivity improvements, while setting clear expectations around accuracy, privacy, security, and responsible useExperience with hosted email, calendaring, scheduling, secure file sharing, communications platforms, or related subscription productsExperience with identity systems, billing/subscription integrations, customer lifecycle workflowsExperience working in open-source or maintainer-style engineering environmentsExperience with privacy-preserving product design, data minimization, security reviews, compliance needs, or user-controlled systemsBenefitsFully remote work & schedule flexibilityCompany-provided laptopAnnual bonus programMonthly remote work stipendAnnual professional development stipendIndustry conferencesCompany all-hands and team gatherings24 days PTO per year (prorated)Your birthdayYear-end company shutdown9 wellbeing daysPublic holidaysOther paid leaveQuarterly wellbeing stipend for personal / family activities401(k) / RRSPcontributionsHealth, dental, & vision insuranceDisability insuranceLife insuranceEmployee assistance programPaid parental leavePaid sick daysCompany OverviewMozilla provides internet solutions and offers firefox, thunderbird, and raindrop. It was founded in 1998, and is headquartered in Mountain View, California, USA, with a workforce of 501-1000 employees. Its website is https://www.mozilla.org.