[Remote] Sr. Director - LEGAL Workforce Dev. (Legal Industry Req.) REMOTE

Note: The job is a remote job and is open to candidates in USA. #twiceasnice Recruiting is seeking a Sr. Director of Training & Workforce Strategy to join their remote team in the legal staffing industry. This role will lead the development of workforce programs and training initiatives aimed at enhancing the efficiency of legal professionals serving small and midsize law firms.ResponsibilitiesOwn the strategy and roadmap for legal workforce development & training programsDesign and enhance learning cohorts across legal support functionsIdentify law firm needs and translate insights into training initiativesReview and approve curriculum developed by cohort leadersDevelop role playbooks, competency models, and AI-enabled workflowsAnalyze law firm operations to identify capability gaps and opportunitiesDrive continuous skill development across legal support teamsEvaluate emerging AI tools and integrate practical use cases into trainingPartner with operations, sales, and account management teamsConduct client discovery to identify challenges and market trendsEstablish KPIs to measure training effectiveness and client impactAttend level 10 weekly meetings to ensure alignmentLead cross-functional initiatives that improve client value and retentionSkillsDeep operational knowledge of how law firms' function is requiredExperience within legal operations, legal consulting, legal staffing, or legal technology is requiredExperience with workforce strategy, training design, and/or customer discovery is requiredStrong commercial understanding of client value, retention, & market demand is requiredExperience utilizing AI tools to improve workflows and operational efficiency is requiredWorkforce strategy or training design: 1 yearCustomer discovery: 1 yearAI workflow enhancement: 1 yearBenefitsAnnual BonusMedicalDentalVisionPTO2 Retirement Plans (401K w/ Match & Cash Balance)401(k)Dental insuranceHealth insurancePaid time offRetirement planVision insurance~5 trips per year (2-4 days each) for conferences, trade shows, client visitsCompany Overview#twiceasnice is a national direct-placement recruiting firm that builds every search from scratch, headhunts for every role, charges a 9.9 percent fee, and backs every placement with an 18-month guarantee. It was founded in 2017, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://twonice.com/.