[Remote] Sr Dir, Product Management
Note: The job is a remote job and is open to candidates in USA. WestCX is a company that combines conversational AI, automation, and analytics to help organizations in regulated industries. They are seeking a Senior Director of Product Management to lead product strategy and execution in healthcare interoperability, develop a team of product managers, and ensure that new capabilities are valuable and commercially viable.ResponsibilitiesSet product strategy and roadmap for a complex enterprise product area, with clear ties to customer value, market opportunity, and business outcomesLead and develop a team of product managers, raising the bar for product thinking, execution, and accountabilityTurn strategy into clear product briefs, requirements, launch plans, and measurable outcomesPartner closely with sales, finance, product marketing, implementations, customer success, legal, training, and support to ensure launches are positioned, priced, and operationally readyUse customer feedback, product signals, and market input to make clear prioritization decisions and keep work moving under ambiguitySkills7+ years of product management experience in healthcare technology4+ years of people leadership, including direct management of product managersExperience owning product strategy and roadmap for complex enterprise softwareStrong hands-on knowledge of healthcare or life sciences interoperability, systems integration, and regulated operating environmentsStrong business and commercial judgment, including the ability to evaluate market needs, pricing considerations, and product viabilityExperience bringing products or major capabilities to market in partnership with cross-functional teamsExcellent written and verbal communication skillsExperience with medical credentialing systems and integrations highly desiredExperience in healthcare workflow, communication, orchestration, scheduling, or patient/provider engagement products highly desiredFormal training or credentials in product management, product marketing, business strategy, or a related field preferredBenefitsBonus or Sales Commission Eligible?: YesMedical, dental, vision insuranceHealth savings and flexible spending accountsMental health and wellness program (EAP)Paid time off including vacation, holiday and sick time401(k) retirement plan with company match up to 6% after one yearTuition reimbursement & in house learning platformService awards. . . and much moreCompany OverviewWestCX is an AI technology company that offers AI-powered omnichannel communication and customer experience solutions. It was founded in 2024, and is headquartered in , with a workforce of 201-500 employees. Its website is https://www.westcx.com.