[Remote] Sr Customer Contract Analyst - China Mainland/Taiwan/Malaysia

Note: The job is a remote job and is open to candidates in USA. Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. The Sr Customer Contract Analyst will own and manage the contracts process, ensuring timely delivery and execution while collaborating closely with Project Leads and Business Development to meet customer satisfaction and corporate targets.ResponsibilitiesMaintains ownership of and manages contract process to ensure timely delivery and execution consistent with standard cycle times, including but not limited to, the coordination and finalization of the contractual instrument to align with defined scope of workLeads the negotiation and preparation of both financial and contractual terms within complex customer agreements, identifying financial risks, assessing budget impacts, and validating all contract changes to ensure alignment with internal standards. Provides clear analysis and recommendations to internal stakeholders and Project Leads, proactively communicates financial and contractual issues, escalates material deviations to leadership, and remains engaged with Customers and internal teams until all terms are fully resolved and agreed uponCollaborates closely with the Pricing and Proposals teams to finalize budgets and financial models, and presents financial terms to customers with a strong command of internal financial policies. Effectively negotiates with Customers to achieve mutually acceptable financial outcomes and proactively escalates material deviations to leadership, remaining engaged until resolutionDrives quarterly contracting targets through active workload management and prioritization and setting of plans for delivery and execution. Contributes to team effort and takes self-initiative to accomplish individual targets that align with quarterly departmental goalsDevelops internal stakeholder relationships and works independently with Project Leads, Business Development, and Customer on assigned projects. Attends face-to-face meetings or calls with Project Leads and Customers as needed to ensure timely execution of contractUpdates and maintains timely records in Customer Relationship Management (CRM) system and Contract Management System based on Customer Contract Management (CCM) processes throughout the day on a daily basisWorks consistently within the department’s metrics/timelines for completion of documents and related tasksFollows all CCM review processes and strives to consistently deliver a quality product to both internal stakeholders and external Customers. Evaluates contracts for completeness and accuracy by comparing to department guidelines to determine adherence and ensures that corrections are appropriately made and documented to ensure the highest quality document is always deliveredMaintains a high level of flexibility. Proactively creates and resets priorities as the need arises to adhere to standard turnaround times. Identifies and raises issues before they become critical and adjusts quickly to the changes of a dynamic organizationPerform all other duties as assigned. Minimal travel may be required (up to 25%)SkillsBA/BS degree in a Business Administration, Finance or Legal field with a minimum of 2 to 5 years of experience preferably in contract drafting, and/or contracts management within a pharmaceutical research, go to market, and/or healthcare environment; or equivalent combination of education, training, and experienceMust be customer-centric, self-motivated, and proactiveFlexibility in responding to job demandsMust have excellent problem-solving skills and above average attention to detailAbility to perform several tasks simultaneously to meet critical deadlines and possess strong analytical skillsAbility to work successfully in a team environment and maintain effective working relationships with colleagues and managerDemonstrates effective time management skillsAbility to prioritize multiple tasks with management guidance and oversightExcellent interpersonal, verbal and written communication skillsDemonstrates a positive and flexible attitude toward new and/or unconventional work assignmentsAbility to consistently perform and deliver a high-quality work productExcellent organizational skills with ability to prioritize multiple tasksAbility to work well under pressure and adapt to changing prioritiesProfessional ability to interact with individuals at all levels and different personalitiesGood interpersonal skills and ability to work well with othersBenefitsCareer development and progressionSupportive and engaged line managementTechnical and therapeutic area trainingPeer recognition and total rewards programInclusive culture – where you can authentically be yourselfMinimal travel may be required (up to 25%)Company OverviewSyneos Health, the only fully integrated end-to-end clinical and commercial solution organization. It was founded in 1985, and is headquartered in Morrisville, North Carolina, USA, with a workforce of 10001+ employees. Its website is https://www.syneoshealth.com/.Company H1B SponsorshipSyneos Health has a track record of offering H1B sponsorships, with 4 in 2026, 35 in 2025, 26 in 2024, 49 in 2023, 63 in 2022, 84 in 2021, 63 in 2020. Please note that this does not guarantee sponsorship for this specific role.