[Remote] Sr. Consultant (Accela Applications)

Note: The job is a remote job and is open to candidates in USA. Accela is seeking a Sr. Consultant to join their Professional Services team. The Sr. Consultant plays a critical, customer-facing role that blends strong business analysis with hands-on configuration and cross-functional coordination to ensure successful delivery of government software solutions.ResponsibilitiesLead structured requirements elicitation activities including workshops, interviews, and working sessions with customer stakeholdersFacilitate discussions to uncover business goals, pain points, constraints, and success criteria, ensuring alignment across diverse stakeholder groupsDocument and validate functional and non-functional requirements, business rules, assumptions, and dependenciesTranslate business requirements into implementation-ready artifacts such as process flows, requirements and user storiesDevelop current‑state and future‑state business process flows to identify inefficiencies, gaps, and improvement opportunitiesUse business process flows as facilitation and decision‑support artifacts to align stakeholders and guide solution design and implementationPerform system configuration aligned to approved requirements and Accela best practicesPartner with technical, data, and integration teams to define, clarify, and coordinate technical requirements and dependenciesAct as a bridge between business stakeholders and technical teams, ensuring intent, constraints, and impacts are clearly understoodGuide customers toward standard solutions and best practices while balancing business needs, scope, and technical considerationsCollaborate with Project Managers to manage scope, identify risks early, and support informed decision-makingSupport testing and validation activities including UAT planning, defect triage, and resolution coordinationContribute to go-live readiness activities by validating configuration completeness, business process alignment, and operational readinessSkillsStrong background in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projectsExperience developing and using business process flows (e.g., current-state and future-state) to facilitate stakeholder alignment and support solution designHands-on experience configuring enterprise software solutions based on discovery requirementsDemonstrated ability to coordinate effectively with cross-functional technical teamsExperience documenting requirements using industry-standard techniques such as process modeling, use cases, or user storiesAbility to think conceptually while maintaining attention to detail in configuration and documentationProven problem-solving skills with the ability to recommend practical, best-practice solutionsStrong written and verbal communication skills, with the ability to influence and guide both business and technical stakeholdersExperience working within defined project scope and supporting change control discussionsComfort operating in fast-paced, multi-stakeholder delivery environmentsPrevious professional services or consulting experience (Big 5 consulting a plus)Government or public-sector domain expertiseMentoring or coaching experience to other consultants on facilitation techniques, documentation standards, and customer engagement practicesExperience documenting and communicating cross‑functional workflows to support technical design and integration planningBenefitsAnnual bonus targetFlexible time offComprehensive medical, dental, and vision plansFamily planning benefits401(k) retirement savings plan with company matchHealth savings account with company contributionsFlexible spending accountLife, accident, and disability coverageBusiness travel insuranceEmployee assistance programsOther well-being benefitsCompany OverviewAccela provides market-leading solutions that help governments to modernize and build thriving communities. It was founded in 1999, and is headquartered in San Ramon, California, USA, with a workforce of 201-500 employees. Its website is https://www.accela.com.Company H1B SponsorshipAccela has a track record of offering H1B sponsorships, with 5 in 2025, 7 in 2024, 10 in 2023, 2 in 2022, 5 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role.