[Remote] Sr. Account Manager | Biopharma Strategy & Partnerships

Note: The job is a remote job and is open to candidates in USA. Cell Signaling Technology (CST) is a life sciences company dedicated to providing high-quality products and services to researchers globally. The Senior Account Manager will drive sales growth and expand CST’s presence in biopharma and regulated environments by cultivating strategic relationships and identifying growth opportunities.ResponsibilitiesDrive revenue growth by strategically positioning CST’s portfolio within RUO, clinical, translational, and regulated laboratory environments, aligning solutions with customer compliance and validation requirementsManage and expand current and new key accounts across biopharma, CROs, clinical labs, and diagnostic organizations, utilizing a consultative, solution-based approach tailored to regulated workflowsDevelop and execute comprehensive account plans that incorporate regulatory considerations, validation needs, and clinical application requirementsIdentify and engage key stakeholders including clinical scientists, QA/QC, regulatory affairs, and laboratory leadership to support product adoption and long-term partnershipsAccurately forecast sales and maintain pipeline visibility, ensuring alignment with regulated procurement cycles and project timelinesDrive cross-selling and upselling opportunities by introducing validated, compliance-ready solutions that support clinical and diagnostic use casesPartner with internal stakeholders to develop proposals, pricing strategies, and contracts that align with regulated purchasing processes and documentation requirementsBuild and maintain strategic relationships with clinical investigators, translational scientists, lab directors, QA/QC leaders, and regulatory stakeholdersServe as a trusted advisor by providing insights into product validation, assay reproducibility, documentation standards, and compliance considerations (e.g., GxP, CLIA, CAP where applicable)Support customers in navigating product selection for clinical and regulated applications, ensuring alignment with their internal validation and quality standardsDeliver a high-quality customer experience by anticipating needs, ensuring timely responses, and maintaining consistent engagement across regulated environmentsCollaborate with internal technical experts to deliver application support, validation guidance, and training tailored to clinical workflowsPartner closely with Sales, Product Management, Marketing, R&D, Quality, Regulatory, Legal, and Finance teams to support compliant commercialization and customer engagement strategiesAct as the voice of the customer, providing insights related to clinical use cases, regulatory expectations, and quality requirements to inform product development and positioningCoordinate with technical and application scientists to ensure solutions meet validation standards and are fit-for-purpose in regulated settingsFacilitate alignment between global and regional teams on regulatory considerations, account strategies, and customer commitmentsMonitor and analyze trends in clinical research, diagnostics, regulatory landscapes, and translational science, sharing insights to shape commercial and product strategiesIdentify new opportunities in emerging clinical applications, companion diagnostics, and regulated research areasRepresent CST at industry conferences, clinical symposia, and regulatory-focused events to strengthen market presence and thought leadershipProvide input into portfolio and commercial strategy to ensure alignment with evolving clinical and regulatory requirementsMaintain accurate account records, contracts, and documentation in compliance with internal policies and external regulatory standardsEnsure all activities adhere to ethical sales practices, GxP expectations, and customer-specific compliance requirementsSupport documentation needs related to product validation, audits, and regulated procurement processes where applicableManage expenses and reporting in accordance with company policiesTrack and report performance metrics aligned with both commercial objectives and compliance expectationsSkillsBachelor's degree in Life Sciences or related field (advanced degree preferred)5+ years of experience in life science sales with a strong emphasis on clinical, or regulated environments (biopharma, CROs, clinical labs)Demonstrated experience working within or selling into GxP-regulated environments (e.g., GLP, GMP, GCP) and familiarity with clinical validation requirementsPractical experience with antibody-based applications relevant to clinical workflows (e.g., IHC, Flow Cytometry, ELISA, High Content Imaging)Proven ability to sell complex products / scientific solutionsStrong understanding of drug development, translational research, and/or diagnostic laboratory processesProven ability to navigate complex stakeholder environments, including QA/QC and regulatory functionsExcellent communication, presentation, and organizational skillsProficiency with CRM systems (e.g., Salesforce) and Microsoft Office toolsDemonstrated ability to achieve and exceed revenue targetsAbility to travel regularly within the assigned territory, with occasional domestic/international travelMaster's or Doctorate degree in Biology or related field including Cell Biology, Immunology, Molecular BiologyA doctorate degree is preferableExisting network within the Bay Area biopharma and CRO ecosystemExperience selling to both commercial biopharma and academic/government accountsFamiliarity with strategic selling methodologies and scientific collaborationsDemonstrated success in high-value solution and services sellingBenefitsMedical (BCBS) and Dental (Delta Dental) plans paid at 90%Vision InsuranceLife Insurance, Short and Long Term DisabilityFlexible Spending accounts401(k) Plan with 6% matchTuition ReimbursementGenerous PTO packageParental LeavePet InsuranceEmployee Assistance ProgramOnsite Subsidized CafeteriaFree ParkingCompany OverviewFounded by research scientists in 1999, Cell Signaling Technology (CST) is a private, family-owned company that prides itself on operating as a research institute developing quality products for other researchers. It was founded in 1999, and is headquartered in Danvers, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is https://www.cellsignal.com.Company H1B SponsorshipCell Signaling Technology (CST) has a track record of offering H1B sponsorships, with 2 in 2024, 3 in 2023, 6 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.