[Remote] Specialist, Customer Experience (St. Louis)

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company operating within the healthcare industry, focused on improving patient experience in accessing medical care. The Specialist, Customer Experience role is responsible for delivering exceptional service to healthcare provider partners, enhancing provider engagement and satisfaction through effective communication and tailored solutions.ResponsibilitiesDeliver outstanding customer service to healthcare providers via calls, emails, and chatProactively upsell platform features and provide customized solutionsSimplify provider interactions with the platform to enhance ease of use and satisfactionRepresent the organization's values in every interaction and resolve issues promptlyDevelop thorough knowledge of the platform to engage and educate providersMaintain accurate records of all communications and interactionsSkillsExcellent verbal and written communication skillsExperience in customer service, preferably within healthcare or technology sectorsStrong problem-solving skills and ability to adapt in a fast-paced environmentHigh level of organization and attention to detailCommitment to delivering excellent customer service aligned with the organization's missionBenefitsFlexible work environmentCompetitive paid time off100% paid employee health benefits including medical, dental, and vision401(k) with employer matchCorporate wellness programSabbatical leave for employees with five or more years of servicePaid parental leave and fertility/family planning reimbursementCell phone reimbursementEmployee resource groups and community clubsCertified Great Place to WorkCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.



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