[Remote] Solutions Analyst

Note: The job is a remote job and is open to candidates in USA. Infios is a leader in supply chain software solutions, dedicated to improving operations and efficiency for organizations. The Solutions Analyst plays a key role in delivering accurate reporting and operational outputs, utilizing data analysis and technical problem-solving skills to enhance customer solutions.ResponsibilitiesOwn the accurate and timely delivery of daily, weekly and month‑end customer reporting, ensuring outputs customers can rely onMaintain and support core solution components, including General Ledger coding, custom fields, order‑matching logic, accruals, cost allocation and month‑end reportingAnalyse large and complex datasets to identify trends, resolve discrepancies and highlight opportunities to improve accuracy, efficiency and scalabilityIndependently investigate and resolve issues across data logic, reporting outputs and customer deliverables, taking ownership through to resolutionUse advanced Excel, Microsoft Access and SQL to manage, validate and automate data, improving reporting quality and reducing manual effortWork confidently across systems such as the Infios FAP Portal to support custom reporting, data validation and ongoing solution enhancementsCollaborate closely with Operations, Product, Implementations, Commercial teams and customers to support complex solutions and deliver clear, data‑driven insightsContribute to documentation, process improvement and team success by sharing knowledge, supporting onboarding, participating in goal planning and proactively raising risksSkillsAdvanced proficiency in Microsoft Excel (formulas, pivots, lookups) and Microsoft AccessStrong analytical and problem-solving skills with high attention to detailAbility to manage multiple priorities and meet firm deadlinesClear communication skills, including the ability to explain technical concepts to non-technical audiencesComfortable working independently while collaborating cross-functionallyWorking knowledge of SQL for data analysis and reportingExperience with SaaS or data-driven operational environmentsFamiliarity with logistics, freight audit/pay, or financial operationsExperience improving or automating reporting and workflowsExposure to month-end processes, accruals, or financial reporting logicBenefitsAccess to competitive Medical, Dental and Vision insuranceThe option to enroll in 401K matching programFlexible Time Off, 11 days paid holidays and 1 day of volunteer time per yearFun, casual, and flexible work environmentCompany OverviewInfios provides enterprise software for app orchestration, data integration, and AI-assisted workflow automation. It was founded in undefined, and is headquartered in Westlake Village, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.infios.com.